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Section: Business > Customer Service
Facial
How to Educate Your Clients on Lip Care
Industry pro, Deedee Crossett, answers your burning questions about lip care education.
Video
[VIDEO] Customizing Your Facial Treatments
Clients are looking for customized skin care treatments that are tailored to their needs. Massage Envy is here to help, and dives into just how you can perfect your custom and advanced skin care treatments in this video interview.
Customer Service
8 Tips To Perfect Holiday Prepping
Making sure to do some pre-planning on your offerings, promotional deals and marketing strategies can help you maximize what you offer your clients and your holiday profits.
Marketing
$pa Marketing: Using Client Testimonials to Boost Your Biz
Client testimonials are an excellent way to build your business, create loyalty among customers and boost your bottom line. Go get ‘em!
Retail
Educating Your Clients on Skin Care
When it comes to client education, it can be a tricky field to navigate. Check out these top tips on how you can effectively educate your clients on skin care and veer them away from dangerous trends.
Customer Service
Inside Lisa Simone Skincare's Stand Out Spa Space
Skin Inc. sat down with Simone to learn more about what it’s like owning a spa in a big city, how else she works to make her space stand out and how she evaluates emerging trends to figure out what to incorporate into her space.
Marketing
Making a Profit Using Social Media Platforms
Running a beauty business is hard and time-consuming work. It helps if you get the most output from the hours you work. In this article, I teach you how to know if your social media is working for you.
Marketing
$pa Marketing: Comfy or Complacent?
Whether you work for yourself or someone else, avoiding complacency isn’t just about being forward-thinking. It’s about creating a plan to incorporate that mindset into your business.
Polls
Are You Interested in More Spa Uniform Options?
When it comes to spa uniforms, it can be hard to choose the style that best suits your spa vibe. Are you looking for more spa uniform information?
Customer Service
Fizz Facial Bar's Creative "Spa Meets Social Hour" Concept
Skin Inc. sat down with licensed esthetician and founder of Fizz Facial Bar, Crystal Booth, to discuss how to liven up your spa space with personality and functionality.
Regulatory
Ask The Esty... The Facts Behind Lash Certifications
Industry pro, Deedee Crossett, answers your burning questions about the industry every month.
Staff
Skin Inc. Editor's Rejuvenating Treatment Experience at Practise Spa
More exciting than the array of device driven treatments on their menu is the spa’s founder, Kristyn Smith.
Marketing
Top 3 Marketing Challenges for Spa Pros
Let's tackle the top three challenges shared by many of your colleagues, some insights to help get you started, and some quick solutions you can implement despite limited bandwidth.
Customer Service
The Benefits of Choosing Community Over Competition in the Esthetic Industry
By shifting our mindset from competition to collaboration, we can create a rising tide that lifts all ships, propelling our local beauty scene to new heights.
Trends
7 Viral Skin Care Trends That Need to Stop in 2023
Here is a list of skin care trends you need to be warning your clients against.
Marketing
$pa Marketing: How to Be Influential
Now is the perfect time to use your social media platform(s) as an influencer. Not only can it help you grow your business, you might be surprised by how much fun (and money) you can gain by doing it.
Customer Service
Ask The Esty... How to Create a Menu that Welcomes Multicultural Clients
Skin, the largest organ of our body, is something we all have in common regardless of our background, race, religion or gender.
Staff
Tips for Owning a Successful Waxing Franchise with Melinda Sykes
Sykes sat down with Skin Inc. to discuss what being a business owner in a female driven industry really means, how running a waxing studio differs from traditional spas, and how to create loyal customers.
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