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215 Results
Type: News
Section: Business > Customer Service
Industry News
England Spa Targets Workplace Wellness
The Oulton Hall Hotel in Leeds, West Yorkshire England has a plan for their 2019 treatment menu that is all about workplace wellness. See how this may actually be an ingenious idea.
Staff
Add Joy Into Your Business to Get it Booming
Dawn Kaiser, certified HR professional, was the first keynote speaker at Face & Body in San Jose, and she thoroughly discussed how bringing joy into yours and your client's life can make for a better business.
Customer Service
Homeless Shelter Hosts Spa Day
The event, the shelter’s third, treated women to a day of hair appointments, manicures, facials and more.
Industry News
Cannes Brings Luxury Skin Care to Teens
From filters to status updates, social media continues to fuel the younger generation in staying connecting. However, with this comes different pressures, and to accompany this one luxury spa has started a youth program.
Customer Service
Working it Out: Skin Care Memberships on the Rise
Would you rather hit the gym or a spa? Turns out skin care memberships are growing in popularity and may not be too bad of an idea.
Trends
Face & Body Northern California Announces Its Keynote Speakers
Dawn Kaiser will speak to attendees during the "Contagious Joy: Increasing Customer Satisfaction Through Positivity," and Sandra Dubose will provide "Beauty Tips for the Soul."
Industry News
Spa Week Sets Up For April 2018
Spa Week's bi-annual event is coming back to allow clients and potential customers to come and receive a treatment or service for $50.
Body
Is Your Spa Flu Ready?
Make your spa come out on top during this unruly flu season. These steps and ideas will help you show your clients that the thing they really need during this season is a spa day.
Business
Jolyy: An Online Platform for Beauty Salons, Spas, Cosmetic Producers and Customers
The platform consists of three parts: Jolyy Schedule & Booking, Jolyy Store and Jolyy Live.
Customer Service
The Staff Connection to Client Retention
Is your team driving clients away from your spa?
Spa Executive
provides insight regarding the top pet peeves that could be keeping your clients from returning.
Marketing
Money-Making Marketing Strategies
"The difference between marketing and advertising is that for marketing you have to get off your butt to get the money."
Customer Service
3 Tips for Dealing with Clients with Self-image Issues
Sandra Dubose, who has alopecia areata, shared the story of her life and struggles and offered advice to those working in the salon and spa industries on dealing with clients struggling with self-image issues.
Industry News
The Esthetician's Guide to Outstanding Esthetics
What steps are you willing to take to bring your esthetic journey to the next level? Becky Kuehn, Mary Nielsen, Melinda McHenry and Maxine Drake discuss their career-changing experiences and how they can impact you.
Customer Service
5 Ways to Help Drive Service and Retail Sales in Spas
Five missing pieces that have a major impact on driving service and retail sales in spas and how to fix them.
Retail
How and Why You Should End a Guest's Experience with Retail
At
Skin Inc.'s Face & Body
Midwest spa expo and conference, Susanne Loehr, national educator at Ilike Organic Skin Care, spoke with attendees about overcoming the uneasiness and why it is important to encourage home skin care.
Marketing
20 Instagram Marketing Tips for Spas
Marketing your spa on
Instagram
can be an easy way to advertise to your clientele. Follow these tips and tricks to get started on creating a compelling
Instagram
platform.
Marketing
3 Ways to Boost Your Spa Business in 2018
From social media to no-cellphone policies to retail strategies, spas have more tools than ever to offer their clients experiences that will keep them coming back and spending more.
Marketing
10 Things to Know About iGen Consumers
iGens currently make up 17% of the U.S. population and are expected to hold more economic influence by 2022.
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