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Type: News

Section: Business > Customer Service

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Mindbody is Under New Leadership

Mindbody has announced a complete shift in its top leadership roles.

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Historic Wyoming Ranch Resort Reopens

Throughout the remainder of the 2020 season, Lodge & Spa at Brush Creek Ranch guests will have much to see and experience, all while the staff is committed to their health and safety.

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Genbook Launches Free Health Check for Reopening Businesses

This launch was designed to help small businesses that are starting to reopen, and it is free. Genbook collaborated with its site users and small business owners to develop it.

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[How-To] Guide Clients to Safe At-Home Extractions

Don't let your clients pick at their skin while they wait to see you. See how you can make sure they don't wreck their skin before they come back to you.

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Continuing Your Spa Education Made Easy

See the advanced education opportunities that Face & Body has to offer at this year during our Midwest show.

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The Power of One: Changing the World One Person at a Time

Spa professionals are no strangers to dealing with clients that are overcoming a crisis, whether mentally or physically. Allison Massari shared with event attendees different ways they can better help clients during the healing process.

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Hyperpigmentation, Hair Removal and More Brought to You LIVE

The Skin Inc. LIVE! Stage is filled with demos and presentations ranging from pollution on the skin to hyperpigmentation and so much more.

Skin care expert Amber Budd is introducing an online esthetician consultation service app, called 'MyEsthi,' in January 2020.

Esthetician Launches Esthi Consult App

Skin care expert Amber Budd is introducing an online esthetician consultation service app, called "MyEsthi," in January 2020.

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Face & Body Southeast: Your Recipe for Success

With the rush of clients for the holidays, it might be hard to carve out time for personal and professional planning, but it is oh so important. Let us help.

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4 Steps to Getting First Time Clients Coming Back

Getting clients to come back into the spa can be a tricky task even if you have amazing treatments for them. Mark Lees broke down how you can keep your clients coming back with no concerns.

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[PODCAST]: Top Tips For Painless Retail Selling

Unfortunately, selling is not taught in most esthetic and hospitality management programs. As such, spa professionals often find this task painful.

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4 Steps to Create a Booming Business

"We are creators of beauty and givers of confidence." See how you can take your business to the next level.

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The 3 Ps to Better Business

So much is constantly changing in the industry especially when it comes to taking your business to the next level. We have the top 3 tips to get your business booming in 2019.

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Facebook Releases New Tools to Help Small Businesses Succeed

Facebook is celebrating National Small Business Week by helping small businesses with some new tools they have come out with. The appointment tool in particular is geared toward helping small service businesses.

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Creating the Male Facial

Men are growing in the spa industry, and they are really understanding the importance of taking care of themselves and their skin. Thus, it is important for spa professionals to understand how to engage, treat and bring in this client market.

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Spa Mirbeau Boosts Retail Sales with Bath Butlers

Bath butlers sound just about as luxurious as Spa Mirbeau designed them to be. This add-on service was a way for Spa Mirbeau to enhance their client's spa experience while boosting their retail service.

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Four Seasons Gets Chatty With Clients

The Four Seasons Hotels and Resorts expanded their chat services by allowing guests to use WhatsApp on top of the other platforms they already provide. This service allows guests to reach out to property teams about inquiries they have.

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How to Help Your Client Suffering from Hair Loss

Hair loss can cause serious image and anxiety issues with women, so Cancer Hair Care has decided to start a 2019 campaign to teach spas how to treat their clients who are suffering from hair loss.

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