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215 Results

Type: News

Section: Business > Customer Service

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Massage Envy Partners with RAINN to Create New Safety Measures

Massage Envy has partnered with RAINN to advise the brand in implementing strong safety and support standards as well as recommending changes.

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[Infographic]: Be a Sales Superhero in 2018

For better or worse, sales is a part of the spa business. The RAIN Group Center for Sales Research offers nine tips in infographic form for being a sales superhero in 2018.

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Wellness at Work Leads to Big Benefits

Companies that promote workplace wellness see 37% less absenteeism, 21% more productivity and up to 65% lower employee turnover, according to the Global Wellness Institute.

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MindBody Meets Gupshup’s Chatbots

With technology growing and customers demanding the latest and greatest, Gupshup partnered with MindBody to offer new scheduling software with customizable conversational bots for over 50,000 salons.

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Massage Linked to Faster Recovery of Damaged Limbs

A recent report in The Journal of Physiology found that massage treatments can be effective to increase muscle growth in injured limbs.

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3 Ways to Create a Great Customer Experience

Creating a memorable spa experience doesn’t have to be hard. With the right amount of team building and planning, each spa treatment can be a great customer experience.

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ISPA Launches Spa Workforce Study, Citing Vacancies

ISPA has launched a spa workforce study, which will analyze the recruitment, retention and engagement of spa professionals.

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How Safe Are Your Testers?

Bashir explains that due to the nature of the herpes virus and its ability to remain hidden for a few months, it is difficult to determine whether or not the California woman contracted the virus from trying on the lipstick at that specific retail location.

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Spas of America Relaunches Website

Wellness travel website Spas of America has launched its revamped website, which allows users to search for spas in North America.

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MINDBODY Releases Winners of Annual BOLD Award

MINDBODY has announced the winners of its annual BOLD Award, which includes wellness businesses that have helped troubled youth and promoted breast cancer awareness.

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Lake Austin Spa Resort Appoints Canyon Ranch Veteran to Spa Director

Lake Austin Spa Resort has announced the appointment of Jacqueline Berry to the role of spa director, where she will oversee operations of the LakeHouse Spa at Lake Austin Spa Resort.

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Celebrity Makeup Artist Shares Tips on Improving Your Makeup Services

The competition in the makeup industry is getting more fierce. Face & Body Southeast keynote speaker Joe Blasco offered tips on how to distinguish yourself from the crowd.

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5 Steps to Esthetics Success

Estheticians are responsible for their own success, from education to marketing. Check out celebrity esthetician JoElle Lee's five steps for success in the field.

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Easy Steps to Incorporate Wellness Into Your Spa

Incorporating wellness into your practice does not have to be difficult. By using local resources and focusing on products, you can easily bring a bit of ease to your spa's well-being.

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Kerstin Florian Awarded For Innovation in Energy Balancing

Kerstin Florian International will be awarded the ISPA Innovate Award for its Energy Balancing Ritual.

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Spa Mirbeau Hires General Manager Ahead of Opening

Spa Mirbeau has hired Darcie DeBartelo as general manager to its new Albany, New York location, which will open fall 2017.

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Book4Time Ranks High on PROFIT 500 List

Spa management platform provider Book4Time has ranked number 185 on PROFIT's annual list. Book4Time's recent business success is in part due to the investment in some start-up companies.

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Spa Industry Grows Once Again

International SPA Association (ISPA) has released its annual report detailing the health of the spa industry. Some of the findings include an increase in spa visits, a growing workforce and revenue growth.

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