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Staff
On My Radar: Keeping in Touch
After seven years as editor of Skin Inc., Katie Anderson is excited to say that she is passing the baton to Maggie Walker.
Regulatory
Spa Safety 101
Achieving a high safety status in all facets is an attainable goal for your spa to manage by reviewing the following tips in this article.
Customer Service
Spa Snapshot... The Hopemore Spa
The specialty spa founded by Gina Betts and Jeanna Doyle, was created to provide customized services for clients experiencing injuries or illnesses.
Marketing
$pa Marketing: Create Your Instagram Biz Page – Bite-sized Basics
Setting up a business page on Instagram couldn’t be easier, and it remains one of the best (and free) ways to connect with customers.
Staff
Inspiring Spa Spaces: Exhale Spa NoMad
Exhale Spa NoMad’s CEO, Marie O’Connor, sat down with Skin Inc. to discuss designing a space that provides a total wellness experience for guests.
Staff
Ask The Esty... Choosing Your Specialty
Industry pro, Deedee Crossett, will answer your burning questions about the industry every month.
Staff
Inspiring Spa Spaces: Ocean Pearl Spa
Ocean Pearl Spa’s spa director, Kerri Calver, sat down with Skin Inc. to discuss designing a space that is a rejuvenating experience for clients and staff.
Staff
Inspiring Spa Spaces: The Ritz-Carlton Spa
The Ritz-Carlton Spa’s spa director, Scott Studstill, sat down with Skin Inc. to discuss designing a spa interior that feels like an urban escape in a bustling city.
Staff
Ask The Esty... Top Continuing Education Options
Industry pro, Deedee Crossett, answers your burning questions about the industry every month.
Staff
Inspiring Spa Spaces: Serenity Spa
Sonesta Resort’s Spa and Fitness Manager, Jardin Fanis, sat down with Skin Inc. to discuss designing a spa interior that feels like a tropical escape for clients and a sanctuary for estheticians.
Staff
Educate to Accelerate for Customer Growth, Trust and Loyalty
Staff should be fully informed, well versed in proper protocols and confident to apply the correct level of expertise.
Staff
Inspiring Spa Spaces: Tammy Fender
Want to know how to design an organic spa space? Read our conversation with Tammy Fender to learn how she created a natural oasis for clients.
Staff
Inspiring Spa Spaces: Kohler Waters Spa
The senior interior designer of Kohler Waters Spa, Stephanie Schilling, gave us the scoop on the inspiration behind this spa sanctuary.
Staff
3 Types of Learning
Whether you’re looking to update existing knowledge or branch out into a specialist field, ongoing education is a must.
Staff
The Way to Wellness Education
With wellness leading the charge in trends and growing to an almost $1 trillion industry, spas are offering more wellness experiences to clients.
Staff
#10Things To Prepare You for 2022
In preparation for 2022, here are #10things you can do to prepare your business for the new year.
Staff
#10things I Learned About My Business While Away
Here are the #10things Deedee Crossett learned about her business while on maternity leave.
Customer Service
Image Is Your Business
In the professional beauty industry, you are only as good as your last client. We expect our clients to be a walking, talking “visual advertisement” for us, but are we holding up our end of the bargain?
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