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Section: Business > Customer Service
Customer Service
Report: Consumers Shop Convenience with Mobile E-Commerce on the Rise
Consumers are looking for shopping, booking and parousing services with ease through mobile spa software and e-commerce opportunities. See Square's latest report on it.
Marketing
$pa Marketing: Hitting the Mark with Guerrilla Marketing
There are so many easy ways to incorporate guerrilla marketing tactics into your business. Get creative, think outside the box—and get out there are grab your loyal customers.
Staff
Inspiring Spa Spaces: Spa Vea
Spa Vea’s director of spa and well-being Rachel Rozzelle and Shannon Cook of Shannon Cook Design, sat down with Skin Inc. to discuss designing a spa space that balances aesthetic, functionality and operations.
Staff
Booksy Introduces Service Variants Feature
Check out how Booksy Service Variants can positively change the way services are booked and time is utilized in your salon.
Staff
Stories of Success… Jacqueline Berry
Jacqueline Berry sat down with Skin Inc. to discuss how to help clients unplug and find true connection, the ins and out of resort spa management, and the essential practice of self-care in the workplace.
Industry News
[UPDATED] Revieve, Corpus Group & Clientela Partner on Retail Ecosystem + AI Skin Analysis Tech
The multi-brand digital skin care retailer is designed to provide users with products, routines, services and professionals through computer vision, artificial intelligence and smart booking for in-person and virtual appointments.
Marketing
$pa Marketing: Service Experience Magic
This article will dive deep in the service strategies a company can use to ensure that they create a memorable experience for every client.
Staff
Crafting a Sustainable Spa
There are an infinite number of things, big and small, daily and long term, that you can do as a spa owner that can really make an impact (or should I say, make less of an impact) on the resources that you are using to successfully operate your business.
Customer Service
7 Tips for Enhanced Spa Success
Let’s look at some key focus areas that can set your business and your team on a stronger track.
Customer Service
Square Spa Sotware Releases Advanced Features
Square Messages keeps all of your client conversations in one easy-to-access portal.
Staff
Healthy Holidays: Banishing Holiday Stress and Burnout
The holidays are right around the corner, so start planning now. A focused plan and strategy to successfully navigate through the holiday season will make your life more organized and less stressful.
Makeup
Ask The Esty... How to Add to Your Makeup Services
Our esthetic license offers us so many opportunities from lashes to waxing, to facials to body treatments! Makeup is a great add on service.
Retail
How GINAMARIE Products Simplified Skincare
GINAMARIE Products has taken the complexity of skin and simplified it by formulating quality products over quantity. GINAMARIE takes the confusion out of skincare and focuses on the health of skin, setting estheticians up for success.
Customer Service
Stories of Success… Geoffrey Heber, MD
Dr. Heber sat down with Skin Inc. to discuss their U.S. expansion, their focus in a high caliber of training for spa partners, and how the wellness and skin care industries will continue to meld together moving forward.
Face & Body Northern California Coverage
5 Key Steps to Business Success
Maisie Dunbar, president and founder of the Maisie Dunbar Global Experience, welcomed show goers to the first live stage presentation at Face & Body Northern California.
Home
Boulevard Raises $70 Million in Series C Funding To Aid the Client Experience at Self-Care Businesses
With the funding, Boulevard can increase its investment in engineering and development, develop new platform capabilities and expand into new self-care verticals.
Wellness
Trending: Consumer's Demand for Self-Care on the Rise
With the prioritization of self-care and the desire for local luxury, what does the future of the wellness space look like? Below is your guide to post-pandemic wellness.
Video
3 Common Sanitation Mistakes in the Spa
Sanitation has grown and adapted greatly since 2020, but there are still common mistakes being made. Join Virox as they talk about streamlining the sanitation process in spas.
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