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Retail
[Infographic]: Be a Sales Superhero in 2018
For better or worse, sales is a part of the spa business. The RAIN Group Center for Sales Research offers nine tips in infographic form for being a sales superhero in 2018.
Finance
#10Things to Know About Credit
In light of the recent Equifax credit breach, credit has been in the news and on social media lately. Here are #10Things you should know about credit.
Staff
Wellness at Work Leads to Big Benefits
Companies that promote workplace wellness see 37% less absenteeism, 21% more productivity and up to 65% lower employee turnover, according to the Global Wellness Institute.
Trends
MindBody Meets Gupshup’s Chatbots
With technology growing and customers demanding the latest and greatest, Gupshup partnered with MindBody to offer new scheduling software with customizable conversational bots for over 50,000 salons.
Retail
Reflections: Got The Fever?
When you hear about a new innovation or trend, does the fever in you guide you to the internet where you spend an hour or more researching the topic?
Customer Service
Ask the Esthy: How can I keep others quiet during my treatments?
Communication is key when it comes to maintaining silence from both staff and other clients when a treatment is in progress. Lori Crete discusses effective ways to go about creating a quiet space.
Wellness
Ayurveda Care for Cancer
Clients who present with cancer typically undergo mainstream treatments, but many are not offered an option of alternative therapies or an integrative approach to treatment.
MedSpa
3 Ways to Create a Great Customer Experience
Creating a memorable spa experience doesn’t have to be hard. With the right amount of team building and planning, each spa treatment can be a great customer experience.
Trends
ISPA Launches Spa Workforce Study, Citing Vacancies
ISPA has launched a spa workforce study, which will analyze the recruitment, retention and engagement of spa professionals.
Staff
Solving Staffing Dilemmas With Zeel Spa
Just as on-demand spa services have changed where people get treatments, on-demand spa staffing can change who performs them.
Industry News
HydraFacial Company Opens Headquarters in Long Beach
The HydraFacial Company opened the doors on its revamped headquarters, which will serve as a training facility for employees and house the company's various departments.
Staff
#10Things to Be Thankful for This Season
‘Tis the season to be thankful. These are #10things we as skin therapists are thankful for this month...and all year long.
Industry News
Kate Mearns Leads Spa for LIVunLtd
Kate Mearns has joined spa and wellness management and consulting firm LIVunLtd as the director as spa and wellness after over 25 years in esthetics.
Industry News
Borboleta Beauty Launches Lash Academy
Borboleta Beauty has launched its lash academy, where the company hopes to get lash artists ready for working in the field.
Industry News
Lake Austin Spa Resort Appoints Canyon Ranch Veteran to Spa Director
Lake Austin Spa Resort has announced the appointment of Jacqueline Berry to the role of spa director, where she will oversee operations of the LakeHouse Spa at Lake Austin Spa Resort.
Industry News
Hyatt Makes Appointment to Improve Wellness Initiatives
Hyatt Hotels Corporation has appointed Mark Vondrasek to the role of executive vice president, where he will be focusing on scaling new business opportunities and directing wellness integration.
Staff
#10Things Your Can Do To Stop Bullying
Around the world, October is dedicated to conversations, blogs, posters and all forms of social media on how to prevent, educate and heal those affected with bullying.
Industry News
Spa Mirbeau Hiring Spa Staff for November
Spa Mirbeau will be hiring massage therapists, estheticians and other wellness professionals, ahead of its November opening.
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