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Customer Service
Choosing Substance Over Flash: Adding Treatments to Your Spa
When adding a new service to your spa menu, evaluate, calculate and innovate the new treatment, in order to make sure it is the best fit for your business.
Retail
Define Beauty and Make Money Doing It
From finding inner beauty to turning around retail sales, Face & Body Midwest has keynote speakers that will discuss the heart of esthetics.
Marketing
How Safe Are Your Testers?
Bashir explains that due to the nature of the herpes virus and its ability to remain hidden for a few months, it is difficult to determine whether or not the California woman contracted the virus from trying on the lipstick at that specific retail location.
Industry News
Three-Story Spa Planned for 2020 Aman New York Opening
Hospitality brand Aman has announced plans to open its first U.S. location, which will include a three-story spa in the heart of New York City.
Retail
Reflections: Merry Strategy
Our holiday issue is in October, so we can help spa owners and skin care professionals begin their holiday planning when it truly can make an impact.
Trends
Clients Want Healthy Not Younger Skin
A recent report took a look at why consumers bought a particular skin care product. The results indicated that consumers are moving away simply looking younger or more attractive and leaning more towards health benefits and wellness.
Industry News
Spas of America Relaunches Website
Wellness travel website Spas of America has launched its revamped website, which allows users to search for spas in North America.
Industry News
Lydia Sarfati Presents at Professional Beauty Mumbai
Repêchage CEO, Lydia Sarfati, hosted a keynote presentation at the 2017 Professional Beauty Mumbai event, where she discussed business trends and upgrading client skin care services.
Marketing
Ask the Esthy: Attracting Quality Clients With Discounts
When attracting quality clients through discounting, make sure to ask yourself if you are doing it out of desperation or as a deliberate means to promote a service.
Industry News
ISPA Pays It Forward
The International SPA Association (ISPA) has partnered with FEED and ResortSuite to bring meals to 16,000 children in need.
Industry News
Skin Script Celebrates 10 Years
Skin Script Skin Care will be celebrating its 10 year anniversary with an open house celebration on November 1, 2017.
Staff
#10Things Your Can Do To Stop Bullying
Around the world, October is dedicated to conversations, blogs, posters and all forms of social media on how to prevent, educate and heal those affected with bullying.
Industry News
5 Steps to Esthetics Success
Estheticians are responsible for their own success, from education to marketing. Check out celebrity esthetician JoElle Lee's five steps for success in the field.
Industry News
Earn More Money by Understanding Your Brand
Client face time, looking the part and the inclusion of medical vs. cosmetic treatments help to define esthetic brands, including how to better interact with clients to earn more money.
Trends
Growing Your Spa With On-Demand
Just as technology has changed our lives, it has changed the way spas market and attract clients. Now with the emergence of on-demand spa providers, we might be changing where and when we provide treatments.
Trends
Easy Steps to Incorporate Wellness Into Your Spa
Incorporating wellness into your practice does not have to be difficult. By using local resources and focusing on products, you can easily bring a bit of ease to your spa's well-being.
Marketing
Ho-Hum to Ho-Ho-Ho Spa Holidays
'Tis the season to prepare your spa for the holidays.Here are three ways that you can share the holiday cheer while bringing in business to your spa.
Marketing
MLMs in Esthetics: Opportunity, Challenge Or Threat?
MLM companies are growing at a faster rate than ever, having sold 35.54 billion in retail sales in 2016. We interviewed a number of spa industry professionals to find out why these companies approach skin care professionals, the difference between professional skin care and these lines, how some in esthetics are adopting these lines and what you can do or say when approached by one.
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