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Finance
Reflections The Same, But Different
Success in different decades, in front of different audiences or utilizing different technologies is not about changing who you are, it is about adapting to the current environment.
Marketing
Ask the Esthy: Getting Clients Back In
When these concerns set in, it is easy to overlook the importance of connecting with past clients and become hyper-focused on trying to attract new clients.
Customer Service
Principles You Need to Keep A Happy Client
To create an environment that is uplifting and respectful, yet not taxing on the business owner is not a simple task. Attracting loyal clients and keeping them for a long period requires communication skills, finesse, sincerity to serve them well and ingenuity.
Customer Service
$pa Marketing: Treat Clients Like Royalty to Increase Loyalty
Why should you treat customers like royalty, too? Because happy, loyal customers will also send their friends. So, your business depends on nothing short of the royal treatment for each and every customer.
Marketing
Beauty 2017-2018: What’s Working in Skin Care
Cosmetic Executive Women’s recent Global Trend Report event in New York provided a look at the trends that are reshaping the beauty industry.
Body
My Little Pony Pop-up Spa Trots into New York
My Little Pony fans rejoice. Milk & Cookies Kids Spa and Salon have partnered with My Little Pony for a special pop-up spa in Manhattan, New York.
MedSpa
Use Data to Boost Business in Your Medical Spa
The rise of technology in business has pushed the idea of Big Data to the forefront of conversation and made data-driven decision-making a must for many companies, including medical spas.
Event Coverage
Skin Inc.’s Face & Body Midwest Jump-starts 2017
Skin Inc.'s Face & Body Midwest 2017 welcomed an energetic crowd of over 3,072 spa professionals and industry suppliers, all who were eager to have a jump start this year on their education, product knowledge and business insight.
Trends
Westin Hotels Unveils "Let's Rise" Wellness Campaign
Westin Hotels and Resorts has unveiled its first global brand campaign in more than five years with their “Let’s Rise” campaign.
Customer Service
Back to Basic Customer Service to Grow Your Spa Business
At Face & Body Midwest, Jesse Cormier presented an easy way to make money by focusing on the basics of customer service.
Industry News
Bioelements Announces Web Content Manager
Bioelements has announced the promotion of Stephan Gyorkos as their new eCommerce and web content manager.
Trends
Business Boosters Appearing on the Skin Inc. LIVE! Stage
Are you ready to bring your A game to make 2017 successful for your spa business? Looking for some business insights to help you out? The Skin Inc. LIVE! stage @ Face & Body will feature must-hear business presentations by industry experts.
Wellness
Celebrity Fitness Expert Andrea Metcalf Joins Face & Body Midwest
Skin Inc. and Face & Body are excited to announce that celebrity fitness expert Andrea Metcalf will be presenting a keynote on Jan. 23, 2017, as part of the Skin Inc. Live! stage at Face & Body Midwest (January 21-23, 2017, Rosemont).
Facial
Top 10 Things Not to Miss at Face & Body Midwest 2017
What changes are you making to yourself or your spa business this year? Are you going to learn a new treatment, offer a new device, redesign your menu, refresh your space or perhaps bring in a new line? Skin Inc. and Face & Body want to help you get there, and we are excited to bring you some great change at Face & Body Midwest (Jan. 21-23, 2017) to help you start your year off right.
Trends
Face & Body Midwest Debuts Skin Inc. LIVE!: Where Education Meets Entertainment
Feel like tradeshow floors could use a little boost? Want to attend education seminars in bite-sized chunks? The Skin Inc. LIVE! stage @ Face & Body is where attendees can watch live treatment demonstrations, ingredient insight discussions and business presentations without ever leaving the show Jan. 22-23.
Trends
Samsung Identifies Skin Impurities With Apps
Samsung plans to launch skin care apps, Lumini and S-Skin, to detect and solve skin problems using cameras, LEDs and nanotechnology.
Staff
Creating Strong Company Culture
Even if you’re a small, but mighty team of two still working to get the marketing, strategy and people into place, it’s not too early to be thinking about the type of culture you want to create.
Finance
#10Things To Get Ready for the New Year
With the final days of 2016 approaching, here are #10things you can do right now to prepare for the new year.
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