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Staff
Reflections: The Recipe for Success
The recipe for a successful spa is all about quality ingredients. Of course, you must have quality ingredients in your skin care products, but I am talking about your employees. Knowledgeable, happy employees provide great treatments and customer service, ultimately boosting your spa’s bottom line.
Staff
SKINtuition: 15 Ways to Build a Championship Team
To build a championship team it takes effort, creativity and most of all, praise. If you are feeling a bit of a “husk” yourself and recognize that staff morale needs a boost, give a few of these a try.
Staff
8 Tasks to Get Your Dream Spa Gig
Get the job of your dreams with these eight simple tasks for initial success.
Staff
Don't Be Afraid to Add Expertise to Your Team
Your employees' talent, attitude and work ethic will influence every aspect of the business from client retention to bottom line, so you will need to choose your team members and train them strategically.
Staff
#10Things You Can Do to Prevent Bullying
Here are #10things you can do to prevent bullying in your spa and workplace.
Industry News
23 Secrets of the Best Esthetic Practices
Beating all the odds, the esthetic market grew 123% in the last 10 years—right through the recession. Here are the top 23 secrets of what successful practices are doing, so you can do them too.
Industry News
ISPA Chair Michael Tompkins Joins Hutchinson Consulting
Michael G. Tompkins was named executive recruiter for Hutchinson Consulting. Tompkins currently serves as chair of the International Spa Association (ISPA).
Staff
Take the Pulse on Your Spa Personnel's Satisfaction
Check out the top 10 warning signs that your workers are feeling glum at work, according to Inc. magazine.
Finance
Safety First: 3 Tips to Minimize Beauty Risk
No esthetician or beauty professional sets out to hurt their clients. Still, it can be easy to forget that relaxing, pampering skin care and beauty services are capable of harm.
Marketing
$pa Marketing: Flourish with FUNdraising
Fundraising is the perfect opportunity to give something meaningful back to the community, but it can also help grow you spa business.
Customer Service
#10Things You Can Learn from Disney
Here are #10things we as owners and managers can learn from the happiest place on earth.
Staff
Workplace Wellness: It's All About Caring
Unwellness at work costs the United States $2.2 trillion annually, and the answer goes beyond wellness programs to a company conveying a sense of "caring" to its employees.
Marketing
Ask The Esthy
This month, Crete addresses esthetician concerns regarding being overwhelmed and using online video as a marketing tool.
Staff
SKINtuition: Motivate Millennial Staff
One of the challenges I hear is how to find, motivate and hold onto millennial staff. To turn this trial into a triumph, it helps to know what makes the millennial mind tick.
Staff
#10Things to Learn Right Now
Our industry is evolving, and it’s time to challenge yourself to explore something new. We are happier skin therapists and deliver better service when we are constantly learning. Here are #10things to learn right now.
Event Coverage
Face & Body Midwest 2016: Practical Application of Spa Education
Face & Body Midwest, set to take place on Mar. 12–14, 2016, in Chicago, is featuring an Advanced Education Program that offers the latest research, treatments, business practices and scientific knowledge that this industry has to offer.
Staff
6 Ways to Advance Your Career
Growth is a good thing, particularly when it's tied to learning. Leveraging lifelong learning, which not only has inherent benefits to your career, but also your wellbeing, provides six key ways to advance.
Staff
SKINtuition: 5 Tips to Make Resolutions Stick
Embarking on a new year means many of us will declare goals for 2016 (#Goals2016). However, research shows that only about 8% of us are successful in achieving resolutions. So grab a pen and a pal, and try these tips to ensure 2016 fulfills your expectations.
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