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Section: Business > Customer Service

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Only on SkinInc.com: How Spa Sanitation Can Increase Clients AND Profits

Read exclusive commentary from spa safety expert Janet McCormick about how a focus on spa sanitation and safety, beginning in your nail area, can result in satisfied, trusting and repeat clients.

Promotional fliers and mailers can feature seasonal themes to keep them fresh and intriguing.

Bringing in Promotions

Increase the loyalty of existing clients and the number of new clients by offering timely, thoughtful promotions.

Today's Skin Therapist

Satisfying today's consumer requires much more than in years past.

SpaFinder Wellness Week Set for March 21-27, 2011

Formerly known as SpaFinder Deal Days, Wellness Week is an initiative devoted to helping people jumpstart healthier, happier lives.

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10 Spa Safety Tips, Exclusively From Deedee Crossett

Only on SkinInc.com: During the holiday season, alarming news stories came out regarding poor sanitation in spas. Deedee Crossett, prominent spa industry leader and California board member, provides 10 easy-to-follow tips that will keep your spa--and the spa industry--in good standing.

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Clients vs. Patients

Knowing who is a client and who is a patient can help medical professionals provide the best service for both groups of customers.

Brochures and takeaway information allow you to stay at the top of patients' minds.

Retaining Current Clients

Learn to develop and employ new strategies to keep afloat in today's economy.

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Reach New Clients With Spa Events

Speed up your spa's traffic by holding fun, informative gatherings that appeal to clients and prospects.

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6 Ways to Keep Clients Coming Back

Learn tricks and tips to foster client loyalty to positively impact your spa's bottom line.

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Anti-aging: It's a Choice

Estheticians can support clients who identify anti-aging as a life choice.

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What Do Spa Clients Want?

Access the full report titled "New Priorities of Today's Spa Consumer" for free and gain insight into what your clients are seeking.

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How Social Media Can Help Your Spa

Does your head spin when someone mentions Facebook or Twitter? Discover how these social media outlets--and others--can result in increased spa revenue.

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Retailing Results are More Than Skin Deep

Incorporating retail into every step of a normal service is a proven way to guarantee profits.

Face & Body Announces 2009 Dates

The dates and location for Face & Body Spa & Healthy Aging Conference and Expo 2009 have been announced.

New Gift Card Rules Aimed to Help Consumer

Do the gift cards offered by your spa meet these new standards?

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Viewpoint: Healing the Industry, the World and Ourselves

The first step in healing the world is healing clients—one skin at a time.

Appealing to the New Consumer

A recent article from Kline & Company explains the leanings of today's consumer, providing valuable insight into what your clients are thinking and how they are dealing with this brave new world.

5 Tips to Boost Clients' Images and Careers

Image consulting company Avidere LLC offers five tips to help improve your clients' visual resume--their image.

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