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Section: Business > Customer Service
Staff
#10Things That Build Your Biz Using Energy
Here are #10Things you can do to build the business you want using the power of your energy.
Customer Service
4 Ways to Achieve Spa Quality Not Quantity
In the beauty industry, we believe that lower quality work, produced quickly, is profitable only in the beginning and won’t sustain businesses growth.
Customer Service
Don’t Hate, Communicate
Estheticians and other esthetic professionals are often educated on standard protocols; however, the art of communication is as important as the treatment itself.
Industry News
Gordon Tareta Named Director of Spas for Marcus Hotels
Marcus Hotels & Resorts has announced the appointment of Gordon Tareta as director of spas.
Industry News
Bioelements Honors Outstanding Student Achievement
Bioelements has awarded six Students of the Year awards to aspiring skin care professionals who have exceeded expectations.
MedSpa
Use Data to Boost Business in Your Medical Spa
The rise of technology in business has pushed the idea of Big Data to the forefront of conversation and made data-driven decision-making a must for many companies, including medical spas.
Customer Service
Back to Basic Customer Service to Grow Your Spa Business
At Face & Body Midwest, Jesse Cormier presented an easy way to make money by focusing on the basics of customer service.
Trends
Business Boosters Appearing on the Skin Inc. LIVE! Stage
Are you ready to bring your A game to make 2017 successful for your spa business? Looking for some business insights to help you out? The Skin Inc. LIVE! stage @ Face & Body will feature must-hear business presentations by industry experts.
Wellness
Celebrity Fitness Expert Andrea Metcalf Joins Face & Body Midwest
Skin Inc. and Face & Body are excited to announce that celebrity fitness expert Andrea Metcalf will be presenting a keynote on Jan. 23, 2017, as part of the Skin Inc. Live! stage at Face & Body Midwest (January 21-23, 2017, Rosemont).
Facial
Top 10 Things Not to Miss at Face & Body Midwest 2017
What changes are you making to yourself or your spa business this year? Are you going to learn a new treatment, offer a new device, redesign your menu, refresh your space or perhaps bring in a new line? Skin Inc. and Face & Body want to help you get there, and we are excited to bring you some great change at Face & Body Midwest (Jan. 21-23, 2017) to help you start your year off right.
Staff
Creating Strong Company Culture
Even if you’re a small, but mighty team of two still working to get the marketing, strategy and people into place, it’s not too early to be thinking about the type of culture you want to create.
Industry News
Global Beauty Educator CIDESCO Celebrates the Big 70
On Dec.27, 2016, Comité International d'Esthétique et de Cosmétologie (CIDESCO) will celebrate its 70th anniversary. CIDESCO has been instrumental in educating beauty professionals and therapists worldwide.
Customer Service
SpaHive.com Launches to Help Spa Professionals
On December 6, 2016, JMPankey Partners launched SpaHive.com, a 24/7 online spa community to help spa professional network and resolve issues that might be affecting their business.
Finance
#10Things To Get Ready for the New Year
With the final days of 2016 approaching, here are #10things you can do right now to prepare for the new year.
Customer Service
4 Benefits of Consistent Treatments
Intelligent Spas partnered with international spa consultant Maggie Gunning to design a spa treatment manual on how to achieve “highly consistent” treatments. This manual highlights best practice for treatments and how they can affect your spa.
Customer Service
Client Loyalty Through Values
I look at value in two ways. First, there are the core values that support your vision and shape your culture. Second, there is the value that you strive to add more of than any other beauty professionals or spa or salon in your area.
Staff
#10Things To Stay Present
With the busy holiday season here, being present and motivated can be challenging. Here are #10things you can do to stay present and motivated in your craft and life, compiled with the help of intuit and astrologer Rob Ryan.
Customer Service
$pa Marketing: Front Desk Magic
Every front desk provides a first impression. It’s the perfect time and place to let your client know what you’re about.
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