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Type: News
Section: Business > Customer Service
Industry News
ELEMIS Estabishes U.S. Academy
ELEMIS has opened the doors on their first North America Academy of Excellence, as a means to educate and train experts.
Trends
Keep It Warm With Pantone's Fall 2017 Colors
Pantone LLC has released their annual Fashion Color Report for Fall with a range of classic autumnal shades and comforting colors.
Industry News
Create Change Through the Power of Touch
Cheryl Nichols will discuss creating change through the power of touch during her keynote speech at Face & Body Spa Conference & Expo Northern California on Sunday, August 27, 2017.
Industry News
MINDBODY Acquires Lymber Wellness
MINDBODY has acquired software solutions company Lymber Wellness and is working on integrating the pricing and inventory software.
Industry News
Westin Portland Harborview Debuts Spa
Westin Portland Harborview has unveiled Artne’ Spa, which will be under the management of Mary Weisheit.
Industry News
Vero Beach Hotel Names General Manager
Oscar Fontana has been appointed general manager of Kimpton Vero Beach Hotel & Spa, where he will oversee operations, marketing, revenue management and employee relations.
Industry News
Gordon Tareta Named Director of Spas for Marcus Hotels
Marcus Hotels & Resorts has announced the appointment of Gordon Tareta as director of spas.
Industry News
Bioelements Honors Outstanding Student Achievement
Bioelements has awarded six Students of the Year awards to aspiring skin care professionals who have exceeded expectations.
Customer Service
Back to Basic Customer Service to Grow Your Spa Business
At Face & Body Midwest, Jesse Cormier presented an easy way to make money by focusing on the basics of customer service.
Trends
Business Boosters Appearing on the Skin Inc. LIVE! Stage
Are you ready to bring your A game to make 2017 successful for your spa business? Looking for some business insights to help you out? The Skin Inc. LIVE! stage @ Face & Body will feature must-hear business presentations by industry experts.
Wellness
Celebrity Fitness Expert Andrea Metcalf Joins Face & Body Midwest
Skin Inc. and Face & Body are excited to announce that celebrity fitness expert Andrea Metcalf will be presenting a keynote on Jan. 23, 2017, as part of the Skin Inc. Live! stage at Face & Body Midwest (January 21-23, 2017, Rosemont).
Facial
Top 10 Things Not to Miss at Face & Body Midwest 2017
What changes are you making to yourself or your spa business this year? Are you going to learn a new treatment, offer a new device, redesign your menu, refresh your space or perhaps bring in a new line? Skin Inc. and Face & Body want to help you get there, and we are excited to bring you some great change at Face & Body Midwest (Jan. 21-23, 2017) to help you start your year off right.
Industry News
Global Beauty Educator CIDESCO Celebrates the Big 70
On Dec.27, 2016, Comité International d'Esthétique et de Cosmétologie (CIDESCO) will celebrate its 70th anniversary. CIDESCO has been instrumental in educating beauty professionals and therapists worldwide.
Customer Service
SpaHive.com Launches to Help Spa Professionals
On December 6, 2016, JMPankey Partners launched SpaHive.com, a 24/7 online spa community to help spa professional network and resolve issues that might be affecting their business.
Customer Service
4 Benefits of Consistent Treatments
Intelligent Spas partnered with international spa consultant Maggie Gunning to design a spa treatment manual on how to achieve “highly consistent” treatments. This manual highlights best practice for treatments and how they can affect your spa.
Customer Service
Changing Women’s Perceptions: Inside and Outside
Eva DeVirgilis, Face and Body Northern California keynote speaker, shared with attendees the power, privilege and responsibility we have in our industry to help women change their negative opinions about themselves.
Industry News
Frederick Automates Spa Client Reviews With Widget
The smart marketing automation platform (an independent subsidiary of Booker) for salon and spa has added a customizable widget that allows it to collect customer reviews and display positive responses right on their websites.
Customer Service
Give Clients the Confidence to Stop Apologizing
When clients come in to see you, do they often apologize for their appearance? As a skin care professional or spa owner, do you find yourself doing this as well?
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