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Type: News

Section: Business > Customer Service

Rosacea-Sufferers Often Misunderstood

A new survey by Galderma and the National Rosacea Society confirm that those who suffer from rosacea are often perceived to be less successful in life endeavors.

DSA Releases 2010 Day-Spa Goer Report

The Day Spa Association's report "The Marketing Demographics of a Day Spa Goer" is now available, providing insights into the motivations of day spa clients.

Female Baby Boomers More Web Savvy, Says Mintel Report

A report on beauty retailing from consumer intelligence company Mintel shows female baby boomers are increasingly web savvy, often going online to buy cosmetics and personal care products.

NMI Releases First LOHAS Numbers Since 2005

The LOHAS market continues to grow at a quick pace with consumers spending almost $300 billion on LOHAS products and services in 2008.

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20 Questions About Spa Quality

Your answers to these questions will determine whether your spa's quality system is robust or needs some help.

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Baby Boomers Experience Declining Self-Esteem

According to a recent study, self-esteem starts to decline after 60.

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Clients Experience Sleep-Deprivation Because of Stress

Sleep is more elusive than ever for clients throughout the United States.

California Clients Can Earn $100,000 to Become Estheticians

Beauty schools and Southern California spas and salons have partnered to giveaway $100,000 each to clients interested in pursuing careers in beauty and wellness.

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MFNE Offers No-tanning Pledge Contest for Students

The organization's contest encourages young people to avoid tanning beds for healthier skin.

Evidence Suggests Good Deeds are Contagious

Feeling uplifted urges people to go out and perform good acts themselves, research says.

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Beauty Industry Pros Offer Tips for 2010

Some of the beauty industry's top professionals from the P&G Salon Professional division are offering up their best insights on the coming year.

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Beauty Professionals Help Older Clients

A new survey shows how hairstylists may be helpful in encouraging older clients to get the health care help they need, and it reflects the relationship many spa professionals have with their clients, as well.

Consumers Show Preference for Biodegradable Packaging

New LOHAS research from the Natural Marketing Institute (NMI) shows consumers prefer biodegradable packaging over recyclable material.

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Essence Magazine Offers Insight on African-American Women's Beauty Market

A study by Essence magazine, in conjunction with Vision Critical Group, shows that African-American women spend nearly twice as much on skin care annually than the general market.

Chemicals in Hospital Cleansers Found to Cause Skin Problems

Cleaning agents used in hospitals have been found to cause health conditions, such as hand eczema, making it important for skin care professionals to watch for signs of these issues.

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Men's Market Growth Slows, But is Still Rising

Market analyst firm Datamonitor has released a new report on the growth of the men's grooming market, indicating factors such as price and familiarity are highly important to them.

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ISPA Releases Global Best Practices to Industry

ISPA has made available a list of Global Best Practices to help ensure that spas provide quality services to their clients.

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Mintel Maps Out Consumer Trends for 2009

Mintel, the global consumer and market research company, has released five ways consumers may adapt to the world's changes during the coming year.

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