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212 Results
Type: News
Section: Business > Customer Service
Customer Service
Satisfying Web Site Experiences Important for Consumer Sales
New research shows the importance of a quality Web site to sales both online and offline.
Customer Service
Education on Tanning Risks Help Women Choose Healthier Alternatives
Giving young women educational materials about the risks of indoor tanning helps them find healthier alternatives for changing appearances, a study says.
Customer Service
Some Bottled Water Brands Contain Contaminants
An environmental advocacy group has released a study showing some bottled water brands exceed contaminant standards.
Customer Service
Women are Affected by Economy; Find Solace in Beauty
Women are being forced to make cutbacks and major life adjustments due to the economic downturn, and are extremely anxious about the situation
Customer Service
Young Women Can Suffer When Obsessed With Beauty
The YWCA reports that beauty extremes taken by girls and young women are taking a toll on their physical and mental well-being. It is important for spa professionals to be aware of these risks and take special care when working with 'tween, teen and young women clients.
Customer Service
NPD Reports Consumer Spending is Down But Not Out
Consumers are increasingly changing purchase behaviors and their shopping habits. Because of this, it is more important than ever for your spa to reach out to new clients and work hard to maintain relationships with existing clients.
Trends
New Study Reports Values of Adult Female Consumers
Marie Claire
and Unity Marketing team up to educate marketers about the “All Access Woman”…
Wellness
NCCAM Launches Program to Help Boomers Understand CAM
Although the Time to Talk program is geared toward physicians and boomers, it offers a great opportunity to guide the spa professional when advising clients to consult a physician about CAM. Making your clients aware of this initiative could result in them experiencing a more well-rounded healthcare approach from their physicians.
Wellness
Wellness Services Prompting More Client Questions
As spas are beginning to offer more services that cater to wellness and health, industry experts are encouraging clients ask more questions.
Industry News
Consumers Becoming More Discerning on Companies' Greening Claims
An increase in customer relations and sincerity in the implementation of the green trend, which continues to grow, is necessary to further development consumer trust, says the Natural Marketing Institute.
Regulatory
Developments Planned for PCPC's Cosmetic Ingredient Review Panel
The Personal Care Products Council has announced new developments set to strengthen and expand its Cosmetic Ingredient Review Panel.
Customer Service
ISPA Offers Spa Savings Tips
To help clients who are finding fewer funds available for spa visits, the International SPA Association is offering tips for spa deals.
Customer Service
Cosmeceuticals Can Confuse Clients
According to a new study, women are cynical about scientific claims from anti-aging products and are confused by the effectiveness of cosmeceuticals.
Physiology
Education Can Help Prevent Skin Cancer
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