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Customer Service
Lumenis Launches Online Resource
Lumenis Ltd. announced the launch of a new online informational resource, AesthetiPedia, which provides information about the latest energy-based skin care treatments for individuals seeking to address common skin concerns such as pigmentation, hair removal and overall rejuvenation.
Physiology
Brightening Smart: Hyperpigmentation in Diverse Skin
Post-inflammatory hyperpigmentation (PIH) and post-inflammatory erythema (PIE) are two of the most common types of discoloration seen in professional skin care—but they’re often used interchangeably or mistakenly lumped together under the blanket term “scarring.”
Staff
Janel Luu's Go-to Winter Skin Care Routine
Seasoned veteran and CEO of Le Mieux, Janel Luu, shares her top skin tips for the winter season.
Customer Service
Combating The Age of Artificial Beauty
How do we support our clients in a time when popular media is feeding them distorted images of beauty? Read this article to find out what exactly our clients are facing before learning what you can do to combat it.
Staff
Diversity is Good Business: Treating the Transgender Client
Approaching, understanding and reassuring your transgender client is essential to making them feel comfortable in your spa. This article dives into the best practices for how to treat your transgender clients.
Staff
Building Client Relationships in Esthetics: The Foundation of Long-Term Business Success
Trends
AI in Skin Care: Practical Innovations for Spa Owners and Estheticians
Artificial Intelligence (AI) is revolutionizing the skin care industry, offering spa owners and estheticians powerful tools to enhance client care, streamline operations and stay competitive.
Marketing
Personalization for the Professional [A Q&A With Ronit Segev]
The brand has recently arrived in the U.S., so we sat down with Segev to learn more about her journey, the skin care industry in Israel, how she approaches personalized skin care and how she identifies new technology.
Facial
Top 10 Things Not to Miss at Face & Body Midwest 2017
What changes are you making to yourself or your spa business this year? Are you going to learn a new treatment, offer a new device, redesign your menu, refresh your space or perhaps bring in a new line? Skin Inc. and Face & Body want to help you get there, and we are excited to bring you some great change at Face & Body Midwest (Jan. 21-23, 2017) to help you start your year off right.
Equipment/Tools
Creating a Custom Facial Protocol
Customizing skin care has been a hot concept in the industry for a while with all clients wanting something tailored specifically to them. That's why we broke down exactly how you can give your clients what they want.
Customer Service
The CLIENT Comes First
Meeting your clients' needs is a sure way to success.
MedSpa
Keep That Client!
Client retention is the cornerstone of building any new or existing business. Keeping your current clients is much easier than gaining new ones, and there are certain tactics that a business owner can implement to ensure client loyalty and retention.
MedSpa
The Secrets to Successful Intakes
Provided here you will find a general esthetic intake form including information on past treatments, potential contraindications and health history. Also, detailed below are the musts for medical spa intake forms.
MedSpa
Spa, MD: Client Safety First
With the rise in laser treatments being offered in medical spas, it's important to know how to provide security for your clients and your business.
Customer Service
Selling the Traveler's Treatment
Capitalize on existing menu offerings by catering to your jet-setting clients' needs.
MedSpa
Tried and True: Making MedSpa Menu Magic
Creating a medspa menu is oftentimes more difficult than creating menus for spa services or medical services alone, due to the plethora of treatments.
Customer Service
Skin Care With Compassion
Advice and compassion can go a long way in helping clients who have cancer.
Customer Service
A Prescription for Success, Part 2
The second part of this two-part article addresses the importance of recording the results of a thorough skin examination.
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