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Type: Article

Section: Business > Customer Service

What's My Routine: Janel Luu

Janel Luu's Go-to Winter Skin Care Routine

Seasoned veteran and CEO of Le Mieux, Janel Luu, shares her top skin tips for the winter season.

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Combating The Age of Artificial Beauty

How do we support our clients in a time when popular media is feeding them distorted images of beauty? Read this article to find out what exactly our clients are facing before learning what you can do to combat it.

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The CLIENT Comes First

Meeting your clients' needs is a sure way to success.

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Creating a Custom Facial Protocol

Customizing skin care has been a hot concept in the industry for a while with all clients wanting something tailored specifically to them. That's why we broke down exactly how you can give your clients what they want.

Spa, MD: Client Safety First

With the rise in laser treatments being offered in medical spas, it's important to know how to provide security for your clients and your business.

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Keep That Client!

Client retention is the cornerstone of building any new or existing business. Keeping your current clients is much easier than gaining new ones, and there are certain tactics that a business owner can implement to ensure client loyalty and retention.

Selling the Traveler's Treatment

Capitalize on existing menu offerings by catering to your jet-setting clients' needs.

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The Secrets to Successful Intakes

Provided here you will find a general esthetic intake form including information on past treatments, potential contraindications and health history. Also, detailed below are the musts for medical spa intake forms.

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Tried and True: Making MedSpa Menu Magic

Creating a medspa menu is oftentimes more difficult than creating menus for spa services or medical services alone, due to the plethora of treatments.

A Prescription for Success, Part 2

The second part of this two-part article addresses the importance of recording the results of a thorough skin examination.

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Update Your Intake

With so many factors constantly changing in a person's life it is important for spa owners to stay up to date on their clients intake form. By having a client fill out their personal and medical information, spas can provide the best care and treatment for their clients with no harm.

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Diversity is Good Business: Treating the Transgender Client

Approaching, understanding and reassuring your transgender client is essential to making them feel comfortable in your spa. This article dives into the best practices for how to treat your transgender clients.

Skin Care With Compassion

Advice and compassion can go a long way in helping clients who have cancer.

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Healthy Aging Through the Ages

Use this guide as a first step in offering personalized skin care solutions to clients of many different ages.

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