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16 Results
Type: Article
Section: Business > Customer Service
Staff
Janel Luu's Go-to Winter Skin Care Routine
Seasoned veteran and CEO of Le Mieux, Janel Luu, shares her top skin tips for the winter season.
Customer Service
Combating The Age of Artificial Beauty
How do we support our clients in a time when popular media is feeding them distorted images of beauty? Read this article to find out what exactly our clients are facing before learning what you can do to combat it.
Customer Service
The CLIENT Comes First
Meeting your clients' needs is a sure way to success.
Equipment/Tools
Creating a Custom Facial Protocol
Customizing skin care has been a hot concept in the industry for a while with all clients wanting something tailored specifically to them. That's why we broke down exactly how you can give your clients what they want.
MedSpa
Spa, MD: Client Safety First
With the rise in laser treatments being offered in medical spas, it's important to know how to provide security for your clients and your business.
MedSpa
Keep That Client!
Client retention is the cornerstone of building any new or existing business. Keeping your current clients is much easier than gaining new ones, and there are certain tactics that a business owner can implement to ensure client loyalty and retention.
Customer Service
Selling the Traveler's Treatment
Capitalize on existing menu offerings by catering to your jet-setting clients' needs.
MedSpa
The Secrets to Successful Intakes
Provided here you will find a general esthetic intake form including information on past treatments, potential contraindications and health history. Also, detailed below are the musts for medical spa intake forms.
Customer Service
Meeting Your Clients at the (Mixology) Bar
Let’s dive into the science behind mixology, explore key ingredients, and discuss how this trend benefits spa businesses and their clients.
MedSpa
Tried and True: Making MedSpa Menu Magic
Creating a medspa menu is oftentimes more difficult than creating menus for spa services or medical services alone, due to the plethora of treatments.
Customer Service
A Prescription for Success, Part 2
The second part of this two-part article addresses the importance of recording the results of a thorough skin examination.
Staff
Diversity is Good Business: Treating the Transgender Client
Approaching, understanding and reassuring your transgender client is essential to making them feel comfortable in your spa. This article dives into the best practices for how to treat your transgender clients.
Customer Service
Skin Care With Compassion
Advice and compassion can go a long way in helping clients who have cancer.
Regulatory
Update Your Intake
With so many factors constantly changing in a person's life it is important for spa owners to stay up to date on their clients intake form. By having a client fill out their personal and medical information, spas can provide the best care and treatment for their clients with no harm.
Marketing
Personalization for the Professional [A Q&A With Ronit Segev]
The brand has recently arrived in the U.S., so we sat down with Segev to learn more about her journey, the skin care industry in Israel, how she approaches personalized skin care and how she identifies new technology.
Facial
Healthy Aging Through the Ages
Use this guide as a first step in offering personalized skin care solutions to clients of many different ages.
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