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Section: Business > Customer Service

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The Boy’s Club: Top Best Spas for Men

It isn’t just women who go to the spa. Learn what spas men are flocking to in the United States and what they are looking for in treatments.

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Tried and True: 5 Resources to Expand Your Education

With tradeshows, classes and social media, it is easier than ever to get an education in esthetics. Learn how to learn each resource to best expand your education.

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Windjammer Landing Villa Beach Resort Voted Best for Families

Windjammer Landing Villa Beach Resort has been named a "favorite hotel" by the Trip Advisor’s Family Vacation Critic, which looked at family-friendly hotels and resorts.

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Eat, Sleep, Breathe Business: 5 Tips to Consider When Starting a Spa

Have you ever dreamed of opening your own business? By developing a plan and focusing on your passion, you are taking a step in the right direction.

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Kohler Co. Opens Lodge Kohler Near Lambeau Field

Just in time for football season, Kohler Co. has announced the grand opening of Lodge Kohler, which will feature a Kohler Waters Spa.

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$pa Marketing: How to Make Email Magic Work

You can attract more clients to your spa and build upon the loyalty of existing relationships, simply by revamping your email strategy.

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[video] Face & Body Northern California App Keeps Event at Your Fingertips

Face & Body spa expo & conference announced the launch of it redesigned mobile app, which will allow users to customize their event planning experience.

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Travel + Leisure Announces Top U.S Destination Spas

Travel + Leisure has announced its list of the top 10 destination spas in the United States. Among the top ones include spas that embraced wellness and a connection to the outdoors.

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$pa Marketing: Sell Stories, Not Services

Using traditional sales tactics to sell a product or services might not work for everyone. But by relating to the client on a personal level, you increase your chances of selling.

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Village Salon and Spa Hires On-site Esthetician

The new on-site esthetician will provide assistance to skin care and anti-aging treatment. The new role builds on their mission of offering comprehensive beauty services to their clientele.

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Ritz-Carlton, Astana Opens in Kazakhstan

The Ritz-Carlton has opened its first hotel in Kazakhstan, The Ritz-Carlton, Astana, which will feature a spa retreat that focuses on holistic spa treatments.

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Show Us What You Got: Speak at Face & Body Midwest 2018

Face & Body Midwest 2018 spa expo and conference has announced its official call for speakers. If you have a topic related to spa business, science or treatments, submit it by August 18, 2017.

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Ask the Esthy: How Do I Get Back into Esthetics?

Have you been out of the esthetics game for a bit? Here are things to consider when trying to get you skin care groove back.

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#10Things to Keep Your Online Presence

Are you keeping up with your spa's online reputation? Here are ten things to consider to create and maintain a positive online presence.

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WellnessLiving Partners With Google for Web Booking

WellnessLiving has partnered with Google to provide Google users booking services through its Google Search and Map features.

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Repêchage Kicks Off Educational Series With Oily Skin Webinar

Repêchage has announced plans to expand its Lydia Sarfati Post-Graduate Academy by providing webinars about seasonal skin care topics.

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Maestro Launches Online Booking Engine

Maestro PMS has released ResWave’s Spa and Activity Management System, a software system that provides easy scheduling and treatment customization.

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Master the Art of Upselling Skin Care

The art of upselling can be a tricky business. However, by providing education and solutions, it becomes less about sales and more about providing the next level skin care to your clients.

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