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3 Tips on Building Clientele

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Thank you for your inquiry. Please note that the author cannot provide individual medical advice. Also, if you have a customer service question, email customer service at customerservice@skininc.com

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Nadira Kavanagh, esthetician and product support representative at Eminence Organic Skin Care, gave her tips on building and keeping clientele.

1. Treat First Time Clients

It's important to make clients want to come back. So for first timers, provide them with a business card and a promo or discount for their next service.

2. Add a Bonus Treatment

If you ever have downtime or a waiting period during a service, Kavanagh recommends taking that the time to include a hand massage, scalp massage or paraffin dip during the service.

3. Read the Room

Normally, clients will go to a spa for some R&R, so make sure you're reading their body language to gauge what they want. If they aren't interested in small talk, no need to force it.

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