Montage International has partnered up with One Medical to provide 24/7 virtual care services to guests of the hospitality brand’s distinctive collection of properties.
Upon reopening its luxury hotels and resorts, Montage International will offer guests of U.S.-based Montage Hotels & Resorts and Pendry Hotels & Resorts a 30-day membership to One Medical’s full suite of digital health services.
Additionally, the hospitality company will provide annual One Medical memberships to all their US-based associates, providing them with seamless digital health at any time, from anywhere in the United States.
One Medical and Montage International aim to provide both leisure and business travelers with peace of mind through access to convenient and high-quality health care while away from home. One Medical memberships will benefit guests by making it easy for them to get in touch with a One Medical provider within minutes over on-demand video chat or secure messaging during their stay or upon their return home.
The One Medical app allows travelers to work with the company's virtual medical team to remotely triage symptoms, including COVID-19 related concerns, and to get a recommended care plan for their concerns or condition. It also helps handle a variety of other health concerns, from prescription renewals to remote assessment of skin conditions such as a rash.
In markets where One Medical also has offices, guests can make appointments for primary care needs, including COVID-19 testing.
This partnership will roll out across four Montage Hotels & Resorts properties and two Pendry Hotels & Resorts properties when the hospitality group reopens its hotels in the coming months, as well as the upcoming Pendry West Hollywood and Montage Healdsburg properties, both debuting later this year.
As part of Montage International’s Peace of Mind Commitment to guests, the company will implement an enhanced prescriptive and safety protocol program, which also includes the integration of the latest cleanliness technologies, including the use of electrostatic sprayers, UV wands and devices and particulate level air filtration systems.
“Having convenient access to reliable health care, both digitally and in-person, is more important than ever for travelers,” Amir Dan Rubin, chair and CEO of One Medical, said. “We are pleased to pair One Medical’s modernized, service-oriented, and technology-powered approach to health care with Montage International's commitment to excellence for its associates and guests.”
“It is paramount that our guests feel safe while they are staying with us and our associates are comfortable coming back to work in our hotels,” Alan J. Fuerstman, founder, chair and CEO of Montage International, said. “Partnering with One Medical allows us to continue to provide extraordinary service to our guests and expand our already robust medical benefits to our associates with seamless virtual care to ease their minds and ensure safety and well-being.”