Introduction to Spa & Wellness: Industry and Operations

Jan 8th, 2024
Mar 17th, 2024

Discuss spa operations from the standpoint of maximizing business success and acquire the knowledge and skills required to operate a profitable spa or wellness center. Topics include market review and competitive analysis, current industry statistics, and spa/wellness menu development. This course will also include an introduction to generating revenue, retailing, customer service, human resources, developing standard operating procedures, and effective reservation protocols.