Consultation, Prescribing Treatments and Home Care, Client Retention, Customer Service is what you can expect to cover in this class. An in-depth look at ways the professional can build and maintain clients in order to meet all of their skincare, nail care, hair care needs. Over the counter sales account for over 532 billion dollars each year in skincare purchases. There is a major disconnect with the consumer and the professional. This class is intended to give you the tools to be a leading expert in the beauty industry resulting in an increase in services, retail and clients.