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Management
How to Improve Your Spa’s Fitness Offerings
Improving your fitness offerings will give your business a boost and equip it to cater to more clients.
Management
Terranea Turns Pink in Honor of Breast Cancer Awareness Month
Terranea resort will donate a portion of proceeds from spa treatments, ocean activities, ONEHOPE Wine Rosé, pink desserts and more to support breast cancer awareness and research.
Management
Earthlite Launches Customer Service App
Key features of the app include the ability to register products through the app, expedited service delivery, and a function that allows users to upload photos.
Management
Using Product Samples to Grow Your Business
In the spa industry, where clients are exposed to a multitude of products, samples are a surefire way to showcase your business, increase exposure, create customer loyalty and drive sales.
Management
Fairmont Pacific Rim Eliminates Non-Essential Single-Use Plastics
Fairmont Pacific Rim in Vancouver announced the elimination of non-essential single-use plastics from the guest journey, including throughout its public spaces, guestrooms and spa.
Management
BC Softwear Introduces Flip Flop Recycling Initiative
Spa textiles and flip flop supplier, BC SoftWear, has launched a new flip flop recycling initiative to decrease the number of pairs that are thrown away every year.
Management
How to Support Your Staff's Mental Health
Spas and wellness destinations are uniquely positioned to offer their employees amazing mental health support.
Management
How to Empower Yourself as a Female Leader
We must find empowerment from within in order to thrive in our careers and at home. Here's how.
Management
5 Ways to Support Staff Through DEI Principles
The key to integrating diversity, equity and inclusion in an authentic way is to “live DEI” and allow it to show itself through several facets of your brand and business.
Management
Prospect Farms Develops Spa Protocols for Clients with Cancer
Prospect Farms is working with Christine Clinton Cancer Care to develop protocols that will guide and educate spa and wellness therapists when treating clients with cancer.
Management
10 Steps to Handle Client Complaints Mindfully
Client complaints can really test of our mindfulness practice, but you can think of this as a time to shine. Take it as an opportunity to dive deep into your processes, procedures and to check in with clients and staff.
Management
Using Technology to Streamline Spa Business
Technology provides powerful tools that transform and improve business operations while enhancing the guest experience.
Management
How to Host a Successful Wellness Retreat
Considering your audience, creating a safe environment and curating healing activities are key ways to host a successful wellness retreat.
Management
How Spa Software Can Promote Cross-Selling
Although there’s a wide variety of different ways to drive sales, cross-selling is one strategy that many wellness professionals are mastering with online booking software.
Management
How To Shoot Videos That Showcase Your Spa
Lighting, audio, décor and more are considerations for creating quality video that shows off your beautiful spa spaces.
Management
4 Tips for Adding Snacks to the Spa Experience
Creating a food experience focused on mindful eating will set your menu apart and truly engage your clients.
Management
How to Create a Luxury Spa Experience
Incorporating small but meaningful touches to the spa experience creates a sense of luxury for your guests. Here are a few ideas.
Management
Brand Uncover Provides Growth for Wellness Businesses
Created by wellness, beauty and retail professionals, Brand Uncover is an online platform and concierge service that connects destinations to the brands that are right for their business.
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