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Section: Business > Customer Service
Regulatory
Ask The Esty... The Facts Behind Lash Certifications
Industry pro, Deedee Crossett, answers your burning questions about the industry every month.
Staff
Skin Inc. Editor's Rejuvenating Treatment Experience at Practise Spa
More exciting than the array of device driven treatments on their menu is the spa’s founder, Kristyn Smith.
Marketing
Top 3 Marketing Challenges for Spa Pros
Let's tackle the top three challenges shared by many of your colleagues, some insights to help get you started, and some quick solutions you can implement despite limited bandwidth.
Customer Service
The Benefits of Choosing Community Over Competition in the Esthetic Industry
By shifting our mindset from competition to collaboration, we can create a rising tide that lifts all ships, propelling our local beauty scene to new heights.
Trends
7 Viral Skin Care Trends That Need to Stop in 2023
Here is a list of skin care trends you need to be warning your clients against.
Marketing
$pa Marketing: How to Be Influential
Now is the perfect time to use your social media platform(s) as an influencer. Not only can it help you grow your business, you might be surprised by how much fun (and money) you can gain by doing it.
Customer Service
Ask The Esty... How to Create a Menu that Welcomes Multicultural Clients
Skin, the largest organ of our body, is something we all have in common regardless of our background, race, religion or gender.
Staff
Tips for Owning a Successful Waxing Franchise with Melinda Sykes
Sykes sat down with Skin Inc. to discuss what being a business owner in a female driven industry really means, how running a waxing studio differs from traditional spas, and how to create loyal customers.
Customer Service
The Key to Gathering Game Changing Testimonials
You have a limited amount of time to get a good testimonial from a client, so you need to make gathering their feedback as easy and efficient as possible.
Staff
How to Create a More Inclusive and Diverse Spa Business
It is important for your spa business to firmly establish itself as a safe space, not just for its employees, but for a more diverse clientele seeking spa services as well.
Polls
What Seasonal Offerings Can Do for Your Treatment Menu
We asked our readers, and roughly 95% reported that they were interested in offering seasonal treatments. So, in efforts to aid in this process and provide inspiration for holiday services, we have gathered some of our favorite content.
Customer Service
5 Client and Staff Safety Tips For The Ideal Skin Care Experience
By following five simple tips, you can feel confident that you are doing your part to keep your facility germ-free and safe.
Staff
Embrace Diversity with Inclusive Skin Care
Successful beauty brands recognize that inclusivity involves both responsibility and commitment, and they aim to integrate diversity, equity and inclusion (DEI) into their core values.
Regulatory
The Shocking Truths About Unsanitary Day Spas & Nail Salons
In this article, we will provide details on the issues that have led to the rise of personal injury cases in day spas and nail salons, and suggest ways for businesses to avoid these situations.
Business
8 Steps to Create a Deskless Front Desk at Your Salon or Spa
The team at Meevo shares eight steps for helping to create a deskless front desk model for your salon or spa to improve efficiency and and future-proof your business.
Marketing
$pa Marketing: How to Hit Your Reset
Using our reset buttons when we feel the need for change or improvement is a powerful reminder that it’s never too late to start over, or start fresh.
Staff
The Art of Crafting a Customized Spa Experience with SkN BAR RX
Skin Inc. sat down with Angelica Caravello, regional educator for Edgeless Beauty Pro, to learn more about the spa’s unique treatment options, how they train their staff and how exactly they go about making each treatment so customizable.
Makeup
Ask The Esty... Growing Your Professional Makeup Business
Industry pro, Deedee Crossett, answers your burning questions about the industry every month.
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