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Section: Business > Customer Service
Staff
The Art of Pivoting and Thriving through High-Stress Situations
Learning to pivot in high-stress situations is a valuable skill that can make the difference between chaos and calm in the spa environment.
Customer Service
The Key to Revamp Your Spa Menu for Boosted Client Loyalty
A spa menu reset may not be a quick process, but it’s an important one. Invest the time and you’ll see a return on your efforts.
Staff
The Key to Owning a Successful Sugaring Franchise Location with Daria Nartov
Nartov sat down with Skin Inc. to discuss the basics of being a franchise salon owner, her latest introduction of laser hair removal technologies into her locations and so much more in our exclusive interview.
Customer Service
Overcoming 3 Key Leadership Challenges
Leadership is more about those who follow you than it is about yourself. If no one is following your vision, targets and goals, then are you really leading?
Marketing
How Beauty Professionals Can Translate Social Media Trends into Career Engagement
For beauty professionals, it's all about how you approach social media trends and their application to benefit the workforce and organization as a whole.
Marketing
$pa Marketing: Ready, Set, Market!
While today’s version of marketing is very different from even a decade ago, the opportunities to connect with potential clients (and friends) is tremendous. Use it to your advantage.
Staff
Inside Look at Sundara Spa's Unique Treatment & Amenities Programming
Skin Inc. sat down with Jessie Strickland, lead esthetician at Sundara Spa, to learn more about this magical destination.
Facial
How to Educate Your Clients on Lip Care
Industry pro, Deedee Crossett, answers your burning questions about lip care education.
Video
[VIDEO] Customizing Your Facial Treatments
Clients are looking for customized skin care treatments that are tailored to their needs. Massage Envy is here to help, and dives into just how you can perfect your custom and advanced skin care treatments in this video interview.
Customer Service
8 Tips To Perfect Holiday Prepping
Making sure to do some pre-planning on your offerings, promotional deals and marketing strategies can help you maximize what you offer your clients and your holiday profits.
Marketing
$pa Marketing: Using Client Testimonials to Boost Your Biz
Client testimonials are an excellent way to build your business, create loyalty among customers and boost your bottom line. Go get ‘em!
Retail
Educating Your Clients on Skin Care
When it comes to client education, it can be a tricky field to navigate. Check out these top tips on how you can effectively educate your clients on skin care and veer them away from dangerous trends.
Customer Service
Saltability Expands Himalayan Salt Stone Massage Treatments to Massage Envy Spas Nationwide
Saltability’s award-winning Himalayan Salt Stone Massage will now be available nationwide at local Massage Envy Spas.
Customer Service
Inside Lisa Simone Skincare's Stand Out Spa Space
Skin Inc. sat down with Simone to learn more about what it’s like owning a spa in a big city, how else she works to make her space stand out and how she evaluates emerging trends to figure out what to incorporate into her space.
Marketing
Making a Profit Using Social Media Platforms
Running a beauty business is hard and time-consuming work. It helps if you get the most output from the hours you work. In this article, I teach you how to know if your social media is working for you.
Marketing
$pa Marketing: Comfy or Complacent?
Whether you work for yourself or someone else, avoiding complacency isn’t just about being forward-thinking. It’s about creating a plan to incorporate that mindset into your business.
Polls
Are You Interested in More Spa Uniform Options?
When it comes to spa uniforms, it can be hard to choose the style that best suits your spa vibe. Are you looking for more spa uniform information?
Customer Service
Fizz Facial Bar's Creative "Spa Meets Social Hour" Concept
Skin Inc. sat down with licensed esthetician and founder of Fizz Facial Bar, Crystal Booth, to discuss how to liven up your spa space with personality and functionality.
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