Want More Education?
Delve deeper into the science behind skin care with —Skin Inc. Video Education!
Most Popular in:
Count Your Blessings
By: Melinda Taschetta-Millane
Posted: October 26, 2009, from the November 2009 issue of Skin Inc. magazine.
page 2 of 3
"My most uplifting moment came when I received a thank-you note from a client that we had recently cleared of acne. She had been struggling with breakouts for more than a year and was very upset about her skin because during that time, she had gotten married. In her letter, she not only thanked me for clearing her skin issues, but also for ‘helping me get myself back on inside and always listening.’ Being in this industry, we have the opportunity to help in more areas than just skin, and this card is something I hold on to, reminding me of that.”
Nicole Newlin, lead esthetician, Salon Bordeaux, San Diego, CA
"My most uplifting and inspirational moment with a client was when I volunteered to do a few facials on young teen girls who are in a girls’ home. One particular client I had was very sweet and charming, but I could tell that something deep inside her was wrong. I therefore made my client feel comfortable and relaxed, and treated her like royalty. When I finished her facial, I kindly walked her to the front, and out of the blue, she gave me this big huge bear hug, held on to me tight and said, ‘This is the nicest thing anyone has EVER done for me.’ She walked away with a big smile on her face that was never-ending. From that moment on, I realized that I have a purpose for being where I’m at and doing what I do. You never know what people go through, but if you love what you do and make that person feel special, you could brighten up someone’s day. And I’m glad I brightened up hers.”
Jasmin Jones, esthetician, Jasmin’s Mobile Esthetician Services, Palmdale, CA
"I work in a hair, skin and nail salon. I currently offer complimentary skin care consultations. One of the salon’s nail clients had a visit with me. She was a more mature woman and had been through a lot. Cancer was one ordeal she survived. I learned a lot listening to her and thought she was a very positive person. On her way out, I gave her some free samples, and she looked at me, surprised, placed her hand on my shoulder and said, ‘Thank you.’ I could read in her eyes how sincere she was and that the time I gave to her meant a lot. I had wanted to leave the salon early that day. I have been trying to build a clientele and most of the time I was working, I was not earning, and it was starting to get to me. This reminded me why it was important to treat everyone the way I would want to be treated. It also made my day that someone appreciated my time and service so much. This is what inspires me to do esthetics. I feel like I can make people feel good.”