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Customer Service

New in Customer Service (page 7 of 18)

Nov
03
2010

6 Ways to Keep Clients Coming Back

spa client looking at product in retail area

Learn tricks and tips to foster client loyalty to positively impact your spa's bottom line.

Oct
27
2010

Anti-aging: It's a Choice

life choices checklist
By: David Suzuki

Estheticians can support clients who identify anti-aging as a life choice.

Oct
19
2010

What Do Spa Clients Want?

spa facial massage

Access the full report titled "New Priorities of Today's Spa Consumer" for free and gain insight into what your clients are seeking.

Sep
24
2010

How Social Media Can Help Your Spa

How Social Media Can Help Your Spa
By: Rachel L. Johnson and Ada S. Polla

Does your head spin when someone mentions Facebook or Twitter? Discover how these social media outlets--and others--can result in increased spa revenue.

Sep
24
2010

Retailing Results are More Than Skin Deep

client shopping for spa retail products
By: Jenny Hogan

Incorporating retail into every step of a normal service is a proven way to guarantee profits.

Aug
24
2010

New Gift Card Rules Aimed to Help Consumer

Do the gift cards offered by your spa meet these new standards?

Aug
23
2010

Viewpoint: Healing the Industry, the World and Ourselves

woman getting facial massage
By: Jane Wurwand

The first step in healing the world is healing clients—one skin at a time.

Jul
22
2010

Appealing to the New Consumer

A recent article from Kline & Company explains the leanings of today's consumer, providing valuable insight into what your clients are thinking and how they are dealing with this brave new world.

Jul
14
2010

5 Tips to Boost Clients' Images and Careers

Image consulting company Avidere LLC offers five tips to help improve your clients' visual resume--their image.

Jun
28
2010

Bringing Humanitarian Efforts to the Spa

tree made of hands
By: Jeannette and Randy Kravitz

Supporting a charitable cause can make a difference in the world ... and in your business.