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Customer Service

New in Customer Service (page 14 of 19)

Jul
18
2008

NCCAM Launches Program to Help Boomers Understand CAM

Mature blonde woman smiling

Although the Time to Talk program is geared toward physicians and boomers, it offers a great opportunity to guide the spa professional when advising clients to consult a physician about CAM. Making your clients aware of this initiative could result in them experiencing a more well-rounded healthcare approach from their physicians.

Jun
25
2008

Medical Spa Management

By: Joy Thompson

Identifying key clientele, as well as the management roles within a new medical spa, is crucial to its success.

Jun
23
2008

Your New Reception Desk--Your Web Site

By: Mary Blackmon

Find out how your Web site plays an equally important role as your spa's online front desk.

Jun
23
2008

Getting Carded

By: Elizabeth Myron

Find out the marketing and customer service benefits to be gained by regularly completing client consultation cards.

Jun
23
2008

Designed for Success, Part II

By: Annet King

Discover how the physical design of your spa can affect its prosperity.

Jun
17
2008

Selling the Traveler's Treatment

By: Christine Spehar

Capitalize on existing menu offerings by catering to your jet-setting clients' needs.

Jun
16
2008

Marketing to Multiple Generations

By: Darlene Fiske

Gain insights into what each generation needs and desires for more effective marketing communications.

Jun
16
2008

Aging With Edge

By: Annet King

Find out how to treat your baby boomer clientele both emotionally and physically.

Jun
16
2008

Save a Tree With E-newsletters

By: Mary Blackmon

Discover how e-newsletters can benefit your spa.

Jun
12
2008

Consumers Becoming More Discerning on Companies' Greening Claims

An increase in customer relations and sincerity in the implementation of the green trend, which continues to grow, is necessary to further development consumer trust, says the Natural Marketing Institute.