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New in Management (page 6 of 88)
By: Kimberley Matheson Shedrick
A loyal, lifelong client is the ultimate prize, which can be won through a relationship forged of emotional engagement before, during and after a visit.
By: Beverly Miller
It is important for you to stay educated in your industry, as well as dermatology and plastic surgery, so you can help answer this question with unbiased honesty.
By: Kate Wind
Encourage your team to turn the "I am just looking" client into a product-buying diva.
By: Bill McBean
Bullying is a real problem in business, and can become a major issue if it is ignored or goes unchecked.
By: Lori Crete
The what-ifs, accompanied by worry, anxiety and stress, can overwhelm anyone and quite often prevent success.
By: Scott Griest
The biggest problem spa owners face in emergency situations is having adequate cash flow to cover costs during emergencies.
By: Deedee Crossett
Create an easy online survey or use a basic printed survey, and discover how you can better serve your clients.
It seems like there is always a new social platform emerging out of nowhere that everyone says you have to be on—here are seven savvy social media predictions for 2014.
By: Regina M. Tucker
When you are preoccupied, your client is not receiving your personal best—and no one wins in that scenario.
By: Mark E. Battersby
Created as part of the Affordable Care Act, a little-known tax credit is already benefiting businesses with 25 or fewer employees.