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New in Management (page 10 of 90)
Amy Buckner Chowdhry knows about making people happy—AnswerLab, the company she co-founded, helps brands connect with customers by researching how people engage with websites.
By: Lydia Sarfati
Creating a sublime experience is not about what you like; it is all about fulfilling the needs of your clients.
By: Erin Carey
Today, everyone must see themselves as part of the sales team in order to make their business profitable.
By: Monte Zwang
If you are like most skin care professionals, your relationship with the financial aspects of your business may provide more questions than answers.
By: Jeri Ross
Spas have the opportunity to position themselves at the forefront of the wellness movement because their clients already are proactive consumers of health and beauty services.
By: Sara Daly
Ensure that your marketing dollars are being well spent, and you will reap the rewards of your generosity.
By: Terri A. Wojak
How do skin care professionals combat common assumptions and teach clients once and for all what is known to be true?
By: Sandy “Claus” Chapin
It's time to start planning to attend next year's event, which takes place March 22–24, 2014, in the Skyline Ballroom at McCormick Place in Chicago.
With five fewer shopping days between Thanksgiving and Christmas, many small business owners say they’ll be pulling out all of the stops to get customers into stores during the critical holiday shopping season.
By: Elaine Sauer
When executed with client ease in mind, loyalty programs become a win-win for everyone.