How did you get into this industry?
I’ve been in the industry for 33 years, but I started as a manicurist and had a small nail salon in downtown Walnut Creek. Shortly after starting the little one, now remember, this is in the late 70s early 80s, the better direction would be a one-stop-shop full-service salon. Eight years after having the little one, I had the nerve to go into a broader base, it was very well received, fortunately, and we were able to grow. It started as 1,000 square feet, and now we take the whole ground floor and it is at 10,000 square feet. We began focusing on spa in 1996, and we went in and added designated space dedicated to spa. We knew we wanted to be part of solution to help clients feel beautiful.
I was 17 when I started my salon. My business background has come from the school of hard knocks I’ve been in workshop-based training, but I have no college, other than a few classes.