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Give Origin to Your Client’s Sensitive Skin

Kris Campbell December 2013 issue of Skin Inc. magazine
Give Origin to Your Client’s Sensitive Skin

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Most people will suffer from some sort of skin sensitivity—either long-term or short-term—at some point throughout their life. Several factors or combinations of factors may cause skin sensitivities and reactions, including aging, hormones, ingredient allergies, illnesses, medications and environmental conditions.

Sensitive skin is less of a skin type and more of a condition, resulting in signs of inflammation, reactivity to touch, dryness, and the appearance of rashes, papules or pustules. Some clients truly have sensitive skin, while others have sensitized their skin through environmental factors, or overexposure of products and treatments.


The changes that often accompany the aging process include dryness, wrinkle development, loss of elasticity, appearance of veins and thinning of the skin. Most aging skin is vulnerable to sensitivities because of the aggressive treatments and products that were used when the skin was younger.

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Treatment How-to: Sensitive Skin Facial

Help repair and balance dry, sensitive skin with this gentle, yet effective treatment.

Duration: 50–60 minutes

Cost: $120

Contraindications: In the case of clients with neuropathy, use only lukewarm towels and no cooling globes. If your client has fragrance sensitivity, use fragrance-free products. No steam or lancets should be used and, when performing facial movements, use lighter pressure than normal so as not to tug on the skin and irritate it further.

Supplies and equipment needed:

Cool towels (microfiber or low nap preferred) or 4 x 4 cotton squares

Cool water

Cool beauty globes

Mask brush

Eye pads

Gloves (preferably nitrile)

Products needed:

Gentle, creamy cleanser or gel with no acids

Gentle polish using jojoba beads or beads that dissolve nonabrasively

Hydration mist

Hydrating serum

Soothing eye gel or serum

Soothing, cooling mask

Massage oil or lotion

Hydrating, calming serum

Eye serum or moisturizer

Hydrating lip product

Soothing moisturizer

Physical sunscreen—SPF 30 or higher

Step 1: After completing a thorough consultation and skin analysis with the client, cleanse the face with gloved hands using a gentle, creamy cleanser around the eye area, neck and décolleté. Remove with a cool wet towel or 4 x 4 cotton squares.

Step 2: Repeat Step 1, and then apply gentle polish.

Step 3: Remove with cool wet towel or 4 x 4 cotton squares.

Step 4: Perform extractions if needed; no lancets.

Step 5: Refresh the skin by spritzing hydration mist onto the entire facial area.

Step 6: Apply a hydrating serum to soothe the skin.

Step 7: Apply a soothing eye gel or serum around the orbital ridge with an eye mask brush, then apply eye pads soaked in cool water over the eyes.

Step 8: Apply a soothing, cooling mask with a mask brush to hydrate the skin. You can choose to massage or allow it to sit on the face for 10 minutes. Beauty gloves may be used at this time to soothe the skin.

Step 9: Perform a neck and shoulder massage using massage oil or lotion for 10 minutes.

Step 10: Remove the face mask using 4 x 4 cotton squares soaked in cool water. Remove the eye pads.

Step 11: Refresh the skin again by spritzing the hydrating mist onto the facial area.

Step 12: Apply a hydrating, calming serum to the face and, using your fingers, tap it into the facial skin until it is absorbed.

Step 13: To address the eye area, warm a pearl-sized amount of eye serum or moisturizer on fingers, then apply to the outer eye area.

Step 14: Perform the same technique using a hydrating lip product and apply to the lips.

Step 15: Apply a soothing moisturizer to the face and, using your fingers, tap it into the skin until it is absorbed.

Step 16: Apply a physical sunscreen of at least SPF 30 and tap into skin until it is absorbed.

In this case, hyperpigmentation of the skin is caused by chemotherapy.

Cosmetic intolerance syndrome can be brought on by the overuse of glycolic acid.

Atopic dermatitis is a chronic condition in which the skin becomes inflamed, experiencing bouts of flare-ups and periods of remission.

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