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Hiring Practices

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By: Bryan Durocher
Posted: March 4, 2010, from the March 2010 issue of

Abstract: Creating a successful business can depend almost entirely on the people who support that business day in and day out—its employees. This is why it is vital to know what to look for when hiring someone to fill an open position. By developing a set of hiring practices and expectations for the initiation of a new employee, not only will you be able to efficiently fill out your staff, but you will also be able to easily determine who is the best person for the job.

People and leadership issues are the No. 1 time-consuming focus of every business owner. And any person who owns or leads a business knows the facility is only as good as the people who are working within it. Business owners hiring out of desperation—as opposed to inspiration—will have serious challenges.

When you are trying to fill a position simply by putting in someone as quickly as possible, it seldom works out. It is better to hold off in the hiring process to find the right person. And even if you have made this mistake in the past, there is always the opportunity to turn the situation around.

To ensure you are hiring the best team members for your patients, as well as the health of your business, it is essential that you clearly define the characteristics and attributes an employee must possess before becoming a part of your organization.

Essential traits

There are 15 specific traits you need to look for in a ideal team member, and these traits should be non-negotiable. The three main criteria to look out for when hiring new staff members are knowledge, skills and attitude, and the resulting 15 traits should all fall under these headings. See The 15 Must-have Traits to note what you need to look for in a new staffer.