Sign in

Talking Industry with Rosemarie Hess

Abby Penning
Rosemarie Hess

Get the Skinny! This is just part of the article. Want the complete story, plus a host of other cutting-edge articles to make your job easier? Sign up!

Of all the elements it takes to create a successful business, one of the most important is creating the support system. For Rosemarie Hess, this means not only becoming essentialin her position as an office adminis-trator and patient care coordinator for David Martini, MD, FACS, at the Avant Cosmetic Surgery, Laser & Skin Center in Elkton, Maryland; it also means helping others develop and utilize their own skills as support staff members in other medical offices where aesthetic services are offered.

Hess first got involved in the medical aesthetic industry when she took a job with Martini in 2004. Board certified in both otolaryngology and plastic surgery, he was just getting the aesthetic segment of the practice off the ground. “The whole staff pooled its resources to get things running,” Hess explains.

With the goal of developing a well-known and trusted facial plastic surgery practice, the team dedicated itself to quality care and results, and in her position as a member of the practice’s support staff, Hess saw her role expand. “I wear a lot of hats. I make patients feel as comfortable as possible before their procedures. I welcome them, answer any questions they might have, and really work to assure them that they chose the right practice for their procedure,” she explains.

Want the rest of the story? Simply sign up. It’s easy. Plus, it only takes 1 minute and it’s free!



Next image >



Welcome to the new!

Delivering the best information on the spa, skin care and wellness industry is our passion, and we’ve worked hard to design a powerful new website that incorporates cutting-edge technology to bring you:

  • Mobile-friendly Design
  • Integrated Sample Request
  • Refreshed Look and Feel
  • Dynamic Content
  • Free Registration

Mobile-friendly Design

Providing a unified experience from mobile to desktop, responsive design allows you to access Skin Inc. content from any device, whether you’re in the treatment room, at home or on the go!

Integrated Sample Request

Visit Featured Product pages to quickly and easily identify new suppliers and request product samples and information.

Dynamic Content

Articles are now linked with relevant products so you can find the products and treatments you need to provide the best results for your clients.

Free Registration

Create your user account to gain unlimited access to Skin Inc.’s unparalleled content.

Enjoy the New!

Thank you for joining the Skin Inc. community of passionate skin care professionals. We look forward to providing you the best information to enhance your career!