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The Right Insurance Representative

By: Kevin Quinley
Posted: July 23, 2008, from the August 2008 issue of Skin Inc. magazine.

page 6 of 9

Reflect on this every year at your renewal time. An insurance broker or agent should demonstrate and verbalize annually that it wants your repeat business and not just lavish attention when you are a prospect. One question to ponder is, “Does my insurance rep fight for my business every year, or do they act complacent?”

Also, are you having breakdowns in service, turnaround or communication? If so, its likely time to start investigating new representatives in order to make a change.

9. If my insurance costs rise, is that a sign of my agent slipping?

Beware of blaming your insurance representative if the price of your coverage has jumped. Price hikes often have nothing to do with factors the insurance rep can control.

For example, if the spa’s revenues are higher than expected, that can lead to a push up of the premium. If revenues double or your clientele triples, insurance rates will rise.