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By: Camille Hoheb
Posted: June 10, 2008, from the November 2006 issue of Skin Inc. magazine.
page 4 of 4
Conducting regular team meetings, setting clearly defined and achievable goals, providing continuing education and networking opportunities, and honoring successes are management 101 tools of the trade. They will enhance your staff’s internal experience and create a beneficial environment for your clients.
There are no shortcuts to establishing a positive medical spa culture. Be aware of what you are getting yourself into before you are in too deep. You must know exactly what kind of experience you want to present before you open your doors. This can be accomplished through careful planning and consistent implementation. Because stress and anxiety have become prominent lifestyle behaviors, be cognizant of the experiences that you are creating with your team, as well as how they dovetail into those of your clients. Remember, it all starts with you.