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Coming Together With Sarah Anne Dordel
By: Abby Penning
Posted: November 2, 2010, from the November 2010 issue of
page 2 of 2
“Because of my past experience, it was really a perfect fit,” Dordel recalls. “Dr. Kim and I met in the fall of 2008 and got along really well, so I moved and helped him build his practice.” Dordel also transferred her esthetic license to California so she could continue offering patients appropriate treatments. “Because we are an intimate boutique office, I take on many roles, depending on the day and the need,” she explains. “As practice manager, I work with Dr. Kim to maintain practice efficiency, daily operations, strategic planning and business development. As lead patient coordinator, I am the liaison between Dr. Kim and our patients for clinical needs and education. And as an esthetician, I provide consultations, education and treatments for our patients, as well as assist Dr. Kim as needed for in-office procedures. This balance of management, operations and clinical work really keeps me feeling engaged and fulfilled in my job.”
Dordel also finds inspiration in ensuring patients feel as though they are getting the best care possible whether they are in the waiting room or the operating room. “We wanted to create a practice in which the quality of the patient experience from start to finish matched the quality of Dr. Kim’s clinical work and abilities,” she explains, saying how much she loves working with Kim. “His example sets the tone in the office as a place of optimism, humor and all-around positivity. And I love the time I get to spend observing him in the OR.”
To keep offering a high level of care to her patients, Dordel also continues her education. She is a member of the Organization of Facial Plastic Surgery Assistants, saying it’s a great way to keep in touch with the industry. She also is working toward obtaining certification from the National Coalition of Estheticians, Manufacturers/Distributors and Associations, and completing advanced practice management courses. “Most importantly, I hope to continue to direct Dr. Kim’s practice as it grows into one of the premiere facial plastic practices in the United States,” she says. And with her dedicated spirit and knowledgeable ambition, it seems that goal will likely be achieved sooner rather than later.