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Streamline and Save With Software

By: Tiffany Neumann
Posted: June 28, 2010, from the July 2010 issue of Skin Inc. magazine.

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Service history. Combining customized facial treatment formulas and spa services incorrectly can be costly mistakes. Software systems have just the feature to keep those mistakes to a minimum, allowing for the storage of each client’s complete skin care and spa service history.

Retail sales. To help increase skin care retail sales, software systems can store a record of retail products that have been recommended to clients. This feature saves time and ensures accuracy, while helping create additional revenue by making it easy to ask clients whether they need to purchase a new bottle of product they bought in the past.

Credit cards. Most software is programmed to work with additional modules, allowing for the ability to perform credit card transactions, control gift card packages and scan inventory. By purchasing the proper equipment, credit cards are easily swiped and automatically read on your screen, and the money is directly deposited into your bank account. It can be a lifesaver at the end of the day when money needs to be counted and all transactions are clearly visible with a few clicks of the mouse.

Inventory. Inventory add-ons allow managers and owners to control, audit and monitor sales, and a complete product list can be printed to show which items need to be ordered. Having special reports, such as count sheets, price lists, product labels, re-order transactions, reporting and valuation all stored together keeps product production successfully rolling without much work. By simply scanning items, there is no need to walk to the back room to check inventory; a definite time-saver.

Do your research

“Take your time to research what is available to you today,” recommends Mark Jackson, president of Salon Iris software. “Although many specialized spa software programs offer the same features and add-on modules, research and development for these programs will vary with each software company. A key objective should be to find a software company that focuses on the importance of updates and education; analyze how and why it creates updates.”