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A Powerful Partnership, Part 2

By: Sarah Burns
Posted: June 13, 2008, from the September 2006 issue of Skin Inc. magazine.

page 5 of 5

Discover how orders are to be placed—through the sales consultant or the call center. Do orders need to be called in, or can they be faxed or e-mailed? Find out the turnaround time from the moment the company receives an order to the point when the package is shipped. Vendors have a cutoff time limit for orders that will be sent out the day of purchase—if you miss this, your items usually are shipped the following business day. The carrier’s last pickup of the day will determine the cutoff time. Initial orders may take slightly longer to place. Because reorders are standard and straightforward, they can be completed within a shorter time frame.