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A Powerful Partnership, Part 2

By: Sarah Burns
Posted: June 13, 2008, from the September 2006 issue of Skin Inc. magazine.

page 4 of 5

The majority of companies will not accept returns on expired or overstocked products. Oftentimes, there is a restocking fee—typically 25%—although some vendors will accept all returns. Some may require an order to be placed in excess of the amount of the return. So, for example, if you return $100 worth of merchandise, you will need to place an order for $200.

Logistics

When interest in a supplier has developed into a relationship, an account will have to be created. The strength of the products will determine what is required to do this.

Following are possible items that the vendor may require before an order can be placed.

  • Terms of the sales agreement
  • Tax ID
  • Proof or a copy of liability insurance
  • A copy of a professional license
  • A copy of a medical license

Specific requirements

Certain companies have solid philosophies, and these beliefs must be supported throughout all the establishments that carry their products. The vendor wants to control how the products are portrayed. In these cases, the facility must meet specific qualifications. For example, the spa may need to be a particular type of establishment, to have an affiliated physician or one on staff, to employ a certain number of estheticians or to meet specific treatment room guidelines.

Payment

Find out what forms of payment the supplier accepts. The majority of companies will accept all major credit cards, as well as checks.

Placing orders