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How to Handle Conflict Among Colleagues
By: Regina M. Tucker
Posted: November 29, 2012, from the December 2012 issue of Skin Inc. magazine.
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Rivalries on the job are inevitable and should be expected. It is management’s role to handle conflict proactively. Remember to be patient, keep the lines of communication open, and focus on the problem and solutions—not the individuals. By taking these steps, you can build an environment that breeds cooperation, professionalism and respect.
Regina M. Tucker is an NCEA-certified esthetician, beauty writer and business owner. She also holds a master’s degree in human resources development, and enjoys researching, speaking and providing professional commentaries on pertinent topics impacting today’s skin care professionals. She can be contacted at email@example.com.