Management Sponsored by
The future belongs to companies that can actually create change in their favor—and hopefully in a direction that’s good for others. That requires a business model in which there simply are no sharply defined leaders and followers. Without a doubt, the old “daycare” employment model is obsolete. It’s no longer acceptable for people to enter the office looking to be told what to do next. And yet, many skin care facilities simply paint a “new economy” façade on a rigid old top-down hierarchy paradigm and expect people to thrive. Guess what? They won’t.
So let’s say you are a leader who recognizes the need to transform your facility. How do you break the self-destructive cycle and change the unhealthy employer/employee dynamic that is crippling everyone? Quite simply, you start by transforming yourself.
1. Admit you have a mojo dysfunction. Your spa has been operating in survival mode for a while now, and that’s not good for anyone. But before you can reignite others, you must reignite yourself. That means admitting that you have a problem, that you have been running on empty for a while now, and that it’s time to rediscover your basic leadership beliefs and leverage them into a new beginning.
2. Realize that you, personally, have to change. Business transformation begins with personal transformation. Recycling your usual skills only recycles your past. Only by getting back to your basic beliefs and rediscovering your passion in light of a new reality can you transform yourself and your company.
3. Find your competency. Acknowledge to yourself and others what you’re good at and not so good at. Don’t be bashful: Vulnerability helps people connect to you and makes you a better leader. But this is only a starting point. To be a great leader, you need to know what you’re great at. This is the skill set around which you will package yourself inside your business.