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Know Your Risk Management

By: Sallie Deitz
Posted: June 2, 2009, from the June 2009 issue of Skin Inc. magazine.

page 7 of 12

Charles Stevens, program division manager for Marine Agency Corporation, offers some key suggestions as an overview to spa product and equipment manufacturers. Many of these ideas can be carried over to anyone in a business where products and equipment are being developed.

Batch numbering. Products should be numbered by production line and date. Batch numbering should also be tied to sales information in order to facilitate an expedient a recall, if necessary.

Product labels and instructions for use. These should be periodically reviewed by legal counsel to ensure accuracy,U. S. Food and Drug Administration compliance and ease of understanding for the consumer.

Insurance from suppliers. Obtain evidence of product liability insurance from all suppliers. David Suzuki, president of Bio-Therapeutic, Inc., says, “Evidence of product liability is standard practice for reputable manufacturers. Furthermore, you should inquire about ISO and Canadian Standard Association certifications. These certifications ensure you are dealing with a company that takes safety, consistency and quality seriously.”

Independent testing. Quality control is a critical issue for all manufacturers and distributors. Where possible, periodic independent testing and certification is a great idea.