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Know Your Risk Management
By: Sallie Deitz
Posted: June 2, 2009, from the June 2009 issue of Skin Inc. magazine.
page 5 of 12
Do not publicize or discuss with a client that you have professional or general liability insurance. This gives unprincipled, scheming types carte blanche to take advantage of your insurance capital. Experts say it doesn’t matter how well you know an individual, it is best not to share your insurance coverage or any information that may potentially be a risk management issue.
Safeguard yourself when performing treatments internationally. While doing business outside of the United States, make certain you have systems in place to safeguard your products, equipment and transactions. It is necessary to have a monitoring body responsible for keeping your products and services safe, environmentally sound, reliable, efficient and cost-effective. The International Organization for Standardization (ISO) is a nongovernmental organization network of more than 100 countries with central offices in Switzerland. ISO serves to ensure the quality of products and services worldwide. For member services, support and more informantion, log on to www.iso.org.
Make certain your equipment is in good repair. Inspect all equipment as a routine practice. If a device is not working properly, get it in for repair as soon as possible. Also, look for unexpected risk management issues that can become a problem, such as a treatment bed or chair on wheels. Make certain these items have brake features.
Obtain and use protocol home care compliance documents. This ensures you have done your part to make certain your clients are using their home care products correctly. This becomes especially important if the client is preparing for a surgical procedure. And always make a signed copy and put it in the client’s file.
Attend continuing educational events and workshops. As a practitioner, it is your responsibility to make certain you remain qualified to use the equipment, peels and other devices you apply to and use on a client. For example, do not assume a peel you have used for years has not been through some changes. Ask for updates on material safety data sheets), as well.