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Stop Wasting Time in Meetings!

By: Mike Richardson
Posted: September 28, 2012, from the October 2012 issue of Skin Inc. magazine.

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Instead of taking notes, editing them and distributing them afterward, save time by capturing everything electronically in real time. You can project action items for all to see during the meeting, and keep them in a master spreadsheet made available on your spa’s computer network for easy access by all.

Time-box everything

Meetings should last 45 minutes, from five minutes after the hour to 10 minutes to the hour. Allot time for each agenda item and especially for presentations. Get people used to the fact that you will stop anything that runs over. When you challenge people to figure out how to get things done in the time allotted, you will be amazed at how they can.

Leverage wall space

Wall space is one of the most underutilized assets in your business. Post the standing agenda, creative problem-solving frameworks, your spa’s core values, key elements of your strategic plan, inspirational quotations and more on the walls, all in a format large enough for you to refer to during the meeting.

Generate input

Have everyone take a minute to write down an idea relevant to the agenda item. Go around the table and allow team members to share their ideas, or break into pairs or triads to discuss the ideas and report back. Remember to allot time for each step of the process.

Get fast consensus

Once the options are on the table, facilitate the group toward fast decisions with statements and questions like: “I’m leaning toward this …”, “Does anyone have a major objection to that … ?”, “Can everyone get behind that?” Then move them into fast action by asking: “How would we best do that?”