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Stop Wasting Time in Meetings!
By: Mike Richardson
Posted: September 28, 2012, from the October 2012 issue of Skin Inc. magazine.
Technology is constantly speeding up the pace of business: Decisions once delayed for weeks are now made in seconds thanks to Internet communication. Computer analytics put real-time market information at your fingertips. Transactions can occur anywhere, any time. Logic holds that businesses that can’t keep up will be left behind.
Just to keep pace, businesses must develop organizational agility, and it’s absolutely critical if they want to do more than just survive. Organizational agility is being able to move quickly and decisively, and one of the biggest obstacles is unproductive, time-wasting meetings. Often, they start late, run long and don’t achieve much. However, meetings are the backbone of an agile skin care facility. Following are tips for developing agile meetings with traction.
Map your meeting
Create a standing agenda and a master spreadsheet with tabs relevant to each agenda item with the expected inputs and outputs. That way, the meetings are easy for the spa owner to run because everything is crystal clear.
Set the mood
Set the tone for the energy level by playing a video or music. You can tell a story, read a quotation, or be unpredictable and create a surprise factor.
Frame the purpose of the meeting as a question: For example: How do we best retain existing clients? Questions get the human brain thinking more quickly.