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How to Get the Feedback You Really Need to Know

By: Joelle K. Jay, PhD
Posted: December 1, 2011, from the December 2011 issue of Skin Inc. magazine.

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8. Don’t just skim the feedback. You might want to read or review your feedback several times to really understand the message.

9. Don’t hold feedback against the people who gave it to you. Every single person who gets feedback feels the same way: exposed. Learn to connect with others over the experience for support.

10. Don’t put the feedback in a drawer. Feedback is a message given to you by others who care enough to tell you the truth. If all you do is throw it in a drawer and forget about it, it’s not worth going through the process at all.

If you adhere to these suggestions, you will be in a much stronger place to capitalize on the learning available in the feedback you receive. The process of receiving feedback is a vulnerable one, but ironically, the feedback can strengthen you as a leader. Follow these do’s and don’ts to be sure you make the most of the opportunity.

Joelle K. Jay, PhD, is an executive coach specializing in leadership development and is the author of The Inner Edge: The 10 Practices of Personal Leadership (Praeger, 2009), which shows leaders how to improve their effectiveness by learning to lead themselves.