Today, more than ever, skin care is a business, and success is dependent on the effectiveness of the facility’s team as a whole. That’s why it is so important to create a work environment that attracts good employees, rewards good behavior, inspires loyalty and retention, and makes your skin care center or medical spa one of the best places to work. It’s not coincidental that the top workplaces are often the best places to get skin care treatments.
Of course, cash is always a good motivator. But a well-paid employee doesn’t necessarily equal a happy employee. In fact, sometimes, if people are well-paid, they will continue to work for you, even if they’re not happy ... and who needs that? Following are some motivational skills and habits that can help improve your business and motivate your team members.
1. Have an open-door policy. Secrets and closed-door meetings make people feel insecure. Instead of these, schedule regular staff meetings so that all employees stay informed. Develop an agenda so that the meeting stays on course, and serve refreshments. Encourage team members to make a contribution to the meeting so that they feel engaged. Solicit their ideas or questions, and let them know that you’re always available if they have a question or problem.