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Managing Millennials—A New Set of Rules

By: Mindy Terry
Posted: August 23, 2010, from the September 2010 issue of Skin Inc. magazine.

page 4 of 4

Empower your employees. As a manager, you should not spend the day putting out fires. Instead of team members saying they don’t have the authority to remedy a situation, they need to be empowered to apologize and make things better.

Let them fail. You have to let millennials fail. You can’t always fix things for any member of your team. Ask them how they think the situation should be fixed and lead them down the path they choose.

Managing for excellence

Although there are definite tips and tricks that can be accessed when managing millennials, it’s important to remember to treat each of your employees on an individualized basis, as well. By knowing what types of incentives and repercussions make your team click the best, you will be able to keep your business running at an optimal level at all times.