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Coach Your Facility to Success

By: Lila Shanti Pettyjohn
Posted: May 31, 2012, from the June 2012 issue of Skin Inc. magazine.

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Now that you know and understand where you want to go and what has kept you from getting there, you are positioned to make real, lasting changes by implementing action plans. Action plans work best when you have someone other than yourself who you are accountable to for encouragement. Ask at least one person you know and trust to serve in that role. Action plans should be completed weekly; hold your pie-in-the-sky vision as your end result while focusing on short intervals of action so everything feels more manageable. Your action plan for the week might include: Implementing a client feedback form; signing up for an automated e-mail sender; and planning a staff appreciation day.

When you identify what you want, are honest about where you are today, and follow manageable action plans to accomplish your desired results, you have the recipe for success.

Lila Shanti Pettyjohn is a licensed esthetician, certified professional coach, certified wellness coach and certified Reiki practitioner. She owns A New Leaf Wellness in Fayetteville, Arkansas, a holistic healing practice in which she uses her varied skills to helpclients heal mind, body and spirit. She also creates a line of hand-crafted, natural bath and body products. She can be contacted at 318-294-5926 or